Gauge Customer Satisfaction
Use surveys to collect satisfaction scores from your customers.
Get Customer Reviews
Automatically send review requests after customer orders have been fulfilled.
Display Social Proofs
Add social proofs to your store to boost sales and conversions.
What is OnVoard?
OnVoard is a persuasion marketing platform. We help businesses to influence users buying decisions with persuasion marketing. Businesses can use OnVoard to get more customer reviews, stories, and social proofs.
- Send surveys to customers from your Shopify store.
- Send review requests to customers from your Shopify store.
- Add social proofs to your store to boost sales and conversions.
How is OnVoard integrated with Shopify?
Shopify stores can use OnVoard's integration for the following tasks.
1) Trigger Sending Action
You can use our integration with Shopify to automatically send surveys, review requests, or even interview requests to customers from your Shopify store. OnVoard's survey tool allows you to segment customers based on their satisfaction scores before sending review requests to users who are likely to recommend.
2) Fetch Data for Social Proofs
You can fetch the following data from Shopify and use it as social proofs.
- Number of Customers (Last 7 Days, Last 30 Days, All Time)
- Number of Orders (Last 7 Days, Last 30 Days)
3) Add Social Proofs to your Store
OnVoard supports 2 approaches for you to add social proofs to your store. Both approaches can be used in our free plan.
- Use Pulse to modify text elements and create stronger Call-to-Action for your site. For example, you can turn "Join Now" into "Join 4500 Marketers"
- Use Notifiers to display social proof notifications on your site.
Distribution options for survey
- Slide-In Web Survey
- Link Survey
- Email Survey
- One-Click Email Survey
Types of survey questions
- Net Promoter Score (NPS)
- Customer Satisfaction (CSAT)
- Customer Effort Score (CES)
- 5-Star Ratings
- Reactions (Smileys)
- Text Options Scale (Yes/No)
- Numeric Options Scale (1-5)
- Selection Options (Checkboxes & Radio Buttons)
What else you need to know
- OnVoard doesn't support product reviews yet. Our current focus is to help you get reviews from third-party sites like Facebook, Google, and TrustPilot.
- Social proof stats fetched from external platforms like Shopify can't be modified. In other words, no fake social proof notifications.
What's available in Free Plan?
- Reviews Monitoring - Monitor reviews from Facebook and Google.
- Pulse - Aggregate social proof stats from platforms like Mailchimp, Shopify, and use it to create stronger Call-to-Action for your site.
- Notifiers - Embed social proof notifications to your site.
(OnVoard is only available in English)
- Google Analytics,
- Campaign Monitor,
See the app in action
Explore how the app works in an example store.View example store
Pricing 14-day free trial
Reviews Monitoring (Facebook & Google)
All Features from Free Plan
All Features from Starter Plan
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.