Reviews (17)

Overall rating
2.8
Counts per rating level
  • 65% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 18% of ratings are 1 stars
January 25, 2025

Basically, By activating this free app on your shopif store, you are giving away your customers personal data as it is asking access to Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system. Why you need these data? I am scapticle about it. I would be more mindful to use this app if I need to share my customers data without knowing ...

HRIDZ
Australia
2 months using the app
January 22, 2025

Meta disconnected and it says to contact support to fix this. 3 messages and 2 weeks later not a single response.

Purple Wool Co.
United States
8 months using the app
November 8, 2024

Worked well for couple of months, then the analytics stopped reporting accurate data.

Sent a message to support via the in app chat but never received any response

Have now uninstalled

Blue Crocus Textiles
United Kingdom
10 months using the app
May 23, 2024

Zero stars I can’t connect my meta account as it says my store is a different currency to my meta account this was a total waste of time downloading when both are the same currency

Umpteen Treasures
Australia
30 minutes using the app
November 23, 2023

We first started working with Optily through a third party partner and saw great results. We then started working directly with Optily specifically Mark and the rest of his team a few months ago and have continued to see results with our Google & Facebook ads. They are always there to help us and update us on how our ads are performing. We are constantly learning from Mark and his team.

MacCarthys
Ireland
Over 1 year using the app
September 26, 2023

We have worked with Optily as our media agency through a partner, but began a direct relationship with Optily during the summer due to the impressive results that they helped us achieve on our Facebook Ads and Google Ads. They have helped our ROAS comfortably reach double digits from their expert markers looking after our account. Their Optily App also gives great visibility of the active Google ...

Flowerhill Furniture
Ireland
Over 1 year using the app
June 23, 2023

I would highly recommend Optily to any retail business. We first started using Optily through our website management company but in recent months have started a direct relationship with Mark and team.
Our business is a small Irish independent store and we are relatively new to online trading. Due to the fact we are a small business with only myself working part-time in marketing the help that we ...

Dermot Kehoe Supply & DIY Homevalue
Ireland
About 1 year using the app
Optily replied June 26, 2023

Hi Rachel,

Thank you very much for the kind words. Our team are delighted to be working with you to strategise and grow Dermot Kehoe’s paid media channels. It is always great ...

January 17, 2024

I have been using Optily quite some time and I would like to say it's a great app at free of cost. The analysis and daily ad spend suggestions saves my hard earned $$. I highly recommend this app to everyone.

OleOle
Australia
3 months using the app
Optily replied January 18, 2024

Hi OleOle team,

Thank you so much for the great review. We are thrilled to hear that you are enjoying using the app and of course that it's working hard to save you those ad ...

February 8, 2023

Great customer support, super powerful platform and has really helped my ROAS in even just 7 days! Highly recommend for anyone looking to organize and strategize their ROAS campaigns.

HueGah Home
United States
15 days using the app
Optily replied February 9, 2023

Hi HueGah Home,

Thank you so much for your review. It's great to see that your experience with Optily has been such a positive one as customer satisfaction is a big priority ...

April 3, 2023

Had a meeting with Mark today. Must say he was very informative, professional and helpful. He took time out of his day to offer very helpful and free advice. Great customer service! Great App!

Trichome-Supply LLC
United States
4 days using the app
Optily replied June 23, 2023

Hi Trichome-Supply,

Thank you for your positive review regarding your meeting with Mark. We are thrilled to hear he could offer his expertise to your store on ad strategy and ...