Optima Tiktok Shop Connector

Optima Tiktok Shop Connector

Reviews (19)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 12, 2026

I was honestly nervous about connecting Shopify with TikTok Shop, but this app made the process much easier than expected. Once everything was synced, products and inventory stayed perfectly aligned. Support guided me patiently during setup, which made a big difference.

BloomBox
United States
1 day using the app
January 13, 2026

OptimaConnector saved me from manually updating stock across platforms. Orders now sync automatically, and I don’t worry about overselling anymore. The support team answered my questions quickly and clearly.

NextGen Tech Shop
United States
About 12 hours using the app
January 12, 2026

Very interesting and helpful app that allows seamless sync between Shopify and TikTok Shop, with quick support turnarounds (shoutout to Abdul Waheed) :-) Thank you!

Kim's Duet
Singapore
14 days using the app
January 14, 2026

Managing TikTok Shop alongside Shopify used to feel overwhelming, but this app simplified it. Inventory updates happen instantly, and irfan was very responsive when I needed help.

Vibe Street
United States
July 6, 2025

As a growth marketer pushing expansion on TikTok, Optima Connector has been a game-changer. It flawlessly syncs products, inventory, and orders between Shopify and TikTok Shops no missing stock, no delayed updates. Plus, the AI-driven category mapping and multi-currency/language support make global scaling much smoother

Eco Pantry ASIA
United States
17 days using the app
Wixpa replied July 8, 2025

Thank you for the fantastic review! 🙌 We're thrilled to hear that Optima Connector has been a valuable asset in your TikTok growth journey. It's great to know the seamless syncing, AI category mapping, and global support features are making a real impact. We're here to keep supporting your expansion every step of the way! 🚀

June 28, 2025

Wonderful app that does its job. I had a problem with a product not sync'ing properly so although it took some days going back and forth but with the teams support we got there in the end and now it's working as intended.

Fatimah has been very helpful in ensuring my issue was resolved. For as long as the app remains Free and an upgrade being required when you surpass 50 orders then this app will be #1.

I would strongly recommend this app to all.

Mos Accessories
United Kingdom
3 days using the app
Wixpa replied June 30, 2025

Thank you so much for your thoughtful review! 😊 We're glad to hear everything is now working smoothly and that Fatimah was able to assist you throughout the process. We truly appreciate your patience and recommendation — your support means a lot to us! 🙌

April 9, 2025

Optima Team was a tremendous help during our store setup for TikTok. With special mentions to Laiba and Waheed, who were very helpful in answering our queries and fix our issues. There were a lot of restrictions and unknowns when setting up the connecting between our store and TikTok but the Optima Team helped with several customisation and speedily resolved them. Looking forward to the team's great support in the future!

The Tinsel Rack
Singapore
23 days using the app
Wixpa replied April 16, 2025

Thank you so much for your kind words and thoughtful feedback! We're thrilled to hear that Laiba, Waheed, and the rest of the Optima Team were able to support you. It means a lot to us that you appreciated the customizations and solutions we provided. We’re committed to continuing this level of support and look forward to helping your store thrive even more in the future! 🚀

August 15, 2025

Sehr sehr guter Support. Ich hatte gerade einen Call mit Laiba and Abdul und die beiden haben wir ein nicht ganz so einfaches Problem exzellent und schnell erklärt und mit mir gelöst. Top Support.

Schimmelschock
Germany
9 days using the app
Wixpa replied August 21, 2025

Vielen Dank für Ihr tolles Feedback! 🌟 Wir freuen uns sehr, dass Laiba und Abdul Ihnen schnell und effektiv helfen konnten. Unser Team ist immer für Sie da, um sicherzustellen, dass alles reibungslos läuft. 🚀

February 11, 2025

These guys really helped me out! My TTS was not working, not syncing with Shopify using ANY of the apps from the app store. Optima was nice enough to schedule a meeting with their tech team who guided me through fixing the issues my account had that held up proper syncing. Really appreciate their help getting rid of this very frustrating issue. Thank you!

Travel Soxiety
United States
About 22 hours using the app
Wixpa replied February 15, 2025

Thank you so much for your kind words! 😊 We're thrilled to hear that our team could assist you in resolving the syncing issue with Shopify. Your satisfaction means the world to us! If you ever need further support, don’t hesitate to reach out. Happy selling! 🚀🎉

July 10, 2025

I desperately needed an app that I could custom the shipping labels for so that it would appear tracked and Optima were incredible in providing this. I had great customer support from March who went above and beyond for me. Can't rate this app highly enough!

Feels Good Eco Slogan Wear
United Kingdom
2 minutes using the app
Wixpa replied July 12, 2025

Thank you so much for your amazing feedback! We're thrilled to hear that Optima met your needs for customizable shipping labels and that our tracking features worked perfectly for you. A special shoutout to March — we're proud to have team members who go above and beyond. Your support truly means a lot to us. If you ever need anything else, we're always here to help!