Optima Tiktok Shop Connector

Optima Tiktok Shop Connector

Reviews (42)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
August 15, 2025

Sehr sehr guter Support. Ich hatte gerade einen Call mit Laiba and Abdul und die beiden haben wir ein nicht ganz so einfaches Problem exzellent und schnell erklärt und mit mir gelöst. Top Support.

Schimmelschock
Germany
9 days using the app
Wixpa replied August 21, 2025

Vielen Dank für Ihr tolles Feedback! 🌟 Wir freuen uns sehr, dass Laiba und Abdul Ihnen schnell und effektiv helfen konnten. Unser Team ist immer für Sie da, um sicherzustellen, dass alles reibungslos läuft. 🚀

July 10, 2025

I desperately needed an app that I could custom the shipping labels for so that it would appear tracked and Optima were incredible in providing this. I had great customer support from March who went above and beyond for me. Can't rate this app highly enough!

Feels Good Eco Slogan Wear
United Kingdom
2 minutes using the app
Wixpa replied July 12, 2025

Thank you so much for your amazing feedback! We're thrilled to hear that Optima met your needs for customizable shipping labels and that our tracking features worked perfectly for you. A special shoutout to March — we're proud to have team members who go above and beyond. Your support truly means a lot to us. If you ever need anything else, we're always here to help!

November 25, 2024

We have been searching for one solid solution that can easily push our products to other platforms to increase our sales channels. Wixpa has always come through with great support, features, and work flawlessly.

Iqra has been a wonderful support engineer. While their product are easy to configure, there are some areas where we had questions about optimizations. Iqra knew all the different things we needed and answered every question. THANK YOU IQRA.

We will be long customers of Wixpa.

By using this , you can easily push your shopify products to TikTok center... Really amazing product on Shopify must try this guy's

GuruSquad
United States
5 minutes using the app
Wixpa replied November 27, 2024

Thank you so much for the fantastic feedback! ⭐️

July 1, 2025

Unfortunately, I can’t recommend this interface at the moment. It suffers from several critical issues:

Incomplete or incorrect translations in the UI.

Duplicate orders: the import process doesn’t check if an order already exists, so every order is re-created each time.

Incorrect payment amounts are imported.

Missing channel tagging: orders aren’t labeled as coming from the “TikTok Channel.”

Incorrect payment status is imported.

Until these problems are resolved, the tool isn’t practical for my workflow.

RamenHeaven
Germany
About 4 hours using the app
June 4, 2025

Leibe è stata molto gentile nell'assistermi, la consiglio vivamente cosi come l'app e il supporto dedicato!

Gibi Merch
Italy
9 days using the app
Wixpa replied June 30, 2025

Grazie mille per la tua recensione! 😊
Siamo felici che Leibe ti abbia fornito un'assistenza gentile ed efficace.
Apprezziamo molto il tuo supporto e la tua raccomandazione! 🙌

February 12, 2025

I just installed this app and will have to play around a bit more but the customer service had answered all the questions I had and resolved the issues. Hope it helps with managing both TT and shopify more effectively

Dewology
United States
4 days using the app
Wixpa replied February 15, 2025

Thank you for your feedback! 😊 We're glad to hear that our customer service team could assist you. Take your time exploring the app, and if you need any further help, we're always here for you. Hope it makes managing TT and Shopify much smoother! 🚀🎉

July 14, 2025

Fatima has been wonderful helping me set up the Optima app for tiktok, amazing insight and understanding of my needs, helping me through the whole process.

PillowPillow
United Kingdom
4 minutes using the app
Wixpa replied July 17, 2025

Thank you for sharing your experience! 🌟 We’re delighted to hear that Fatima provided amazing support and guided you through the entire setup process. 😊 Your satisfaction is our priority! 🙌

February 10, 2025

Laiba was very helpful in setting up the tiktok seller central account and connecting the app with shopify and tiktok. I recommend it to everyone who is looking to sell on tiktok.

Dazigno
United States
11 minutes using the app
Wixpa replied February 12, 2025

Thank you so much for your kind words! 🌟 We're thrilled to hear that Laiba was able to help you smoothly set up your TikTok Seller Central account and connect it with Shopify and TikTok. 🚀 Your recommendation means a lot to us! 😊 If you ever need further assistance, feel free to reach out. ✨

May 26, 2025

OTTIMA ESPERIENZA, IRFAN HAIDER mi ha assistita con pazienza aiutandomi a configurare e sincornizzare i miei prodotti su tik tok shop nonostante io non sia una professionista mi ha guidata passo passo. Serietà e professionalità.

Viky Look
Italy
About 2 hours using the app
Wixpa replied June 5, 2025

Grazie mille per la sua recensione positiva! Siamo felici che Irfan Haider sia riuscito ad assisterla con pazienza e professionalità. Il nostro obiettivo è sempre quello di supportare ogni cliente al meglio, passo dopo passo. Restiamo a sua disposizione per qualsiasi altra esigenza!

November 18, 2024

I got a lot of help from Iqra, since I was pretty new to TikTok Shop in general but this made the process very smooth. I would really recommend them to shop owners, their help is exceptional.

Holysmile
Netherlands
2 minutes using the app
Wixpa replied November 27, 2024

Thank you so much for your amazing review! 🌟