Reviews (128)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order values through effective upsell and cross-sell features. They value the free version for its slide-out cart drawer, easy customization, and detailed analytics. The app integrates well with other Shopify tools and is user-friendly, enhancing store performance. Customer support is noted for being responsive and helpful in resolving issues.

December 11, 2024

I finally managed to upgrade my cart and customize it. But I wouldn't have been able to do it without Katie's help, she did an amazing job assisting and recommending me.

Wild Crazy Paws
Italy
About 1 hour using the app
Opus Team replied December 12, 2024

We're so glad to hear about your positive experience! Upgrading and customizing your cart can be a game-changer. Katie's dedication to assisting and providing tailored recommendations truly shines.

We’re thrilled that you’re happy with the results. If you need further assistance or have more ideas for your store, our team is always here to help. Wishing you great success ahead! 😊

Best wishes,
Opus Team

November 10, 2024

Good & fast customer service, solved my issue quickly. Love it

FortuneSpirits
Ireland
About 13 hours using the app
Opus Team replied November 14, 2024

Thank you so much for your kind feedback! 😊
We’re thrilled to hear that our customer service team could provide the quick and effective support you needed. Ensuring a smooth experience is our top priority, and it’s wonderful to know that you’re enjoying the app.
If you ever have more questions or need assistance, please don’t hesitate to reach out—we’re always here to help.

Best wishes,
Opus Team

December 17, 2024

very useful

Artline Epoxy Resin
Slovenia
About 1 month using the app
Opus Team replied December 19, 2024

Thank you so much for your wonderful feedback!

We're absolutely thrilled to hear that you find the app helpful. It’s our goal to create a tool that not only works seamlessly but also enhances your store’s performance in every way possible. Your appreciation motivates us to keep innovating and delivering top-quality features.
If you ever have questions, suggestions, or need support, our dedicated team is always here to assist you.

Thanks again for choosing our app, and we’re excited to continue supporting your success!

Best wishes,
Opus Team

October 14, 2024

The app is great, support is super, everything is easy to install, all issues are resolved on the spot. I recommend it to everyone!

ergonspace
Canada
About 19 hours using the app
Opus Team replied October 21, 2024

Thank you so much for your fantastic feedback! 😊
We're delighted to hear that you find the app easy to use and that our support team has been able to resolve any issues quickly. Your recommendation means a lot to us!
If you ever need further assistance or have more feedback, don’t hesitate to reach out. We’re always here to help!

Best wishes,
Opus Team

December 18, 2024

Lucas from customer service was very helpful and attentive! They were able to help me with all of my problems.

OzSox
Australia
About 2 hours using the app
Opus Team replied December 23, 2024

Thank you for sharing your experience!

It's wonderful to hear that Lucas provided you with attentive and helpful support. We pride ourselves on making sure every user feels heard and supported, and it’s great to know Lucas was able to resolve all your concerns. Your satisfaction is our priority, and we’re thrilled to have met your expectations. If you ever need further assistance, don’t hesitate to reach out again! 😊

Best wishes,
Opus Team

October 31, 2024

Very Nice App. Very easy to use and very great support.

Paul Janzen
Germany
4 days using the app
Opus Team replied November 7, 2024

Thank you so much for your positive feedback! 😊

We’re delighted to hear that the app is meeting your needs with its ease of use and that our support team has been able to assist you effectively. Making the app both user-friendly and fully supportive is our goal, and it’s great to know we’re on the right track.

If you ever have more questions or suggestions, don’t hesitate to reach out. We’re here to help and keep making your experience the best it can be!

Best wishes,
Opus Team

December 10, 2024

Lucas and Katie were Super! Thank you guys!

Hamsa Yoga & Ayurveda
Austria
About 15 hours using the app
Opus Team replied December 12, 2024

Thank you so much for your wonderful feedback! 🎉 We’re thrilled to hear that Lucas and Katie made such a great impression and provided you with outstanding support. Their dedication and enthusiasm for helping our users truly shine, and we’ll be sure to share your appreciation with them.

At Opus, we’re committed to ensuring our app meets your needs and exceeds your expectations. It’s always gratifying to hear that our team has played a part in making your experience seamless and enjoyable. Should you have any more requests or need assistance in the future, don’t hesitate to reach out—we’re always here for you. Thank you for choosing Opus, and we look forward to continuing to support your success! 😊

Best wishes,
Opus Team

October 20, 2024

Great support Team! Looking forward to work to together with you!

Ori Superfoods
Germany
About 9 hours using the app
Opus Team replied October 22, 2024

Thank you for your kind words! 😊 We're thrilled to hear that you had a positive experience with our support team, and we’re excited to continue working together as well! Building strong partnerships with our users is important to us, and we’re here to support you every step of the way. If you ever need assistance or have any ideas, don’t hesitate to reach out!

Best wishes,
Opus Team

December 12, 2024

O app é muito bom, e tem muitas funcionalidades. Fui atendida pelo Lucas e Vivian e eles foram perfeitos, me ajudaram em tudo que solicitei. Recomendo muito o app, dá pra fazer várias alterações ajustar conforme o estilo da sua loja!

Prale Semijoias
Brazil
5 days using the app
Opus Team replied December 15, 2024

Muito obrigado pelo seu maravilhoso feedback! Estamos muito satisfeitos por saber que está a gostar da aplicação e a achar os seus muitos recursos úteis. O Lucas e a Vivian ficarão encantados por saber que conseguiram atendê-lo perfeitamente e atender a todas as suas solicitações.

Ficamos felizes que aprecie as opções de personalização para combinar com o estilo da sua loja. A sua recomendação significa muito para nós e estamos aqui para ajudar sempre que precisar de apoio. Obrigado por escolher a OPUS! 😊

Muitas felicidades,
Equipa Opus

November 22, 2024

Amazin app, everything needed is included. Just amazing. Also Lucas is the best representative, super professional and efficient.

Kalgary Soap
Spain
About 1 hour using the app
Opus Team replied December 5, 2024

Thank you so much for your wonderful review! 🌟

We're thrilled to hear that you find the app amazing and that it has everything you need. It's fantastic to know that Lucas left such a positive impression. 😊 Your kind words inspire us to keep delivering top-notch features and support.
If you ever need assistance or have feedback, we're always here to help.
Thank you for choosing Opus!

Best wishes,
Opus Team