Orbe Geolocation

Orbe Geolocation

Reviews (286)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing international setups by directing customers to the correct product pages based on location. It's praised for seamless integration with Shopify Markets, customizable pop-ups, and a user-friendly interface. The app supports multiple stores and offers quick implementation. Merchants commend the support team for their exceptional service, responsiveness, and personalized assistance, making it ideal for businesses with multiple stores or international reach.

July 6, 2026

Works flawlessly and does perfectly what it should. We use it the manage the correct pricing for various EU countries based on the shipping location the client chooses and offering them the correct VAT rate (shown as including VAT prices)

Chill Pepper
Netherlands
12 months using the app
July 3, 2026

Fantastic experience with Orbe Geolocation! The app is powerful and incredibly flexible for managing international markets, but the real standout is the support.

Roberto went above and beyond, providing hands-on, proactive guidance to help us troubleshoot complex Shopify configurations and get everything set up perfectly. If you want a geolocation tool that genuinely cares about your shop's success, I highly recommend Orbe. It has been a total game-changer for our international customers.

Shoefresh.eu
Netherlands
About 1 month using the app
June 24, 2026

We've had a great experience with Orbe as part of our international Shopify setup. The standout feature for us is the flexibility to redirect visitors to localized stores that are running on entirely different shop systems, which made our multi-store architecture much easier to manage.

Another major advantage is Orbe's compatibility with Global-e. Since we've been working with Global-e for quite some time, having a geolocation solution that integrates smoothly with our existing setup was essential. The implementation was straightforward, and the app has been reliable in directing customers to the correct regional experience.

Overall, Orbe has been a valuable addition to our localization strategy and works very well for businesses operating across multiple storefronts and platforms.

Endgame Gear
Germany
6 days using the app
June 16, 2026

Stellar customer service. We've had to pause shipments to the EU as we get up to speed with the updated regulations. This caused our store to glitch out when viewed by customers in Europe. Mariana and the tech team were very prompt with their response, providing guidance on conflicting settings across Shopify, Orbe and other apps that was causing the glitch. The issue was resolved quickly and smoothly.

Rapp Collect
Hong Kong SAR
10 months using the app
June 11, 2026

Great app for multi market routing, but the support is what made the difference. Roberto guided us through the full setup for Denmark and Germany, explained the catalog and pricing logic clearly, and kept everything on a draft theme so nothing went live before I checked it. Responsive, patient, and no pressure. Happy so far.

Paper Straight
Netherlands
15 days using the app
June 5, 2026

Great service and very helpful support. We had an issue with customers landing in the wrong store/country version of our website, and Orbe helped us solve it. They also implemented a layout that made sense for our needs. I definitely recommend the app.

NAE Vegan Shoes
Portugal
2 months using the app
June 4, 2026

Orbe Geolocation has been a fantastic addition to our store. As a developer and entrepreneur, I really appreciate how seamless the integration is and how well it handles global sales. The support team is also top-notch—they were incredibly helpful and responsive when I had questions. Highly recommend this app for any Shopify merchant looking to scale internationally!

MOBY
Sweden
5 months using the app
April 2, 2026

Have been using Orbe for a while, works as advertised. I'm now having an issue due to Shopify's decision to end designating a fulfilment location for each country / market. The were very helpful in suggesting solutions outside of Orbe, that's quite rare! Very happy

ELLIS FAAS COSMETICS
Netherlands
11 months using the app
July 22, 2026

We are paying for priority support, however no support is available.

Stille EU
Denmark
7 days using the app
Orbe replied July 23, 2026

Could you check if our emails are going to your spam folder?

Our support team replied almost instantly, and we've sent emails since then. But we are not able to receive any reply from you

We've reached out to you again directly, and our live chat is always open.

We'd genuinely love to get this resolved for you

July 10, 2026

Really amazing app and even better customer support, who can do some custom stuff for us, which was really helpful.

trime.hu
Czechia
About 1 year using the app