Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient geolocation functionality and seamless integration with Shopify Markets. It's particularly praised for enhancing international sales by accurately redirecting customers to the appropriate store. Merchants appreciate the customization options, including custom CSS and language of notifications. The app's speed, reliability, and Klaviyo integration are also commended. Many merchants have reported reduced customer service issues and increased cost-effectiveness since using the app. The support team is described as responsive and adept at problem-solving.

November 10, 2023

We selected Orbe app because it is a cost-effective solution for user redirects and geolocation on multi-instance stores. It saved us time and money since there was no need to develop a custom solution. We also found the ability to apply custom CSS to country-selector useful, which allowed us to maintain our overall brand identity. Shout out to Luis Vicente for excellent support and prompt replies! Highly recommend this app.

Creed Fragrances
United Kingdom
2 months using the app
Mushdesk replied November 12, 2023

Thanks a lot for your kind words and for spending the time to share your experience with our app and team! 💚 We are glad to see that we have saved time and resources for your brand and that our solution fits all your needs. If we can help you with anything else, please let us know.

Luis
Head of Growth

November 22, 2023

Our company loves this app, and the service it priovides! We really needed an application to combine two stores, have custom messaging, and Geo-IP functionality. We've had measured improvements - less confused customers for our customer service team, increased traffic to the proper regions, increased international sales - we are so satisfied. Also, Orbe's customer service is top notch. They are super quick at answering questions, even during the super busy black friday period. Very thoughtful - they pproactively followed up with development team after a service request was finished. We can't recommend this company enough!

PURPLE BRAND
United States
3 months using the app
Mushdesk replied November 24, 2023

Thank you so much for this fantastic review and for sharing Orbe's improvements to Purple Brand 💚! As you describe, accurate geolocation is essential for localizing shopping experiences and enhancing the user experience and sales, and Orbe is a trustworthy app for this 😀

Luis
Head of Growth

October 6, 2023

Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.

Costumalia - Don Disfraz
Spain
5 months using the app
Mushdesk replied October 9, 2023

Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results.

Luis
Head of Growth

October 5, 2023

App works great and the team behind it listens to customer requests and adds new features continuously. They just implemented Klaviyo integration to send the users market/country to Klaviyo on signup which has been really helpful for us.

Sansoeurs
Spain
11 months using the app
Mushdesk replied October 6, 2023

Thank you so much for your fantastic review! 💚 We keep launching new advanced geolocation features for our customers. We bet our integration with Klaviyo will help brands efficiently localize their newsletters and email series.

Luis
Head of Growth

November 24, 2023

Definitely the best Shopify Geolocation app. We highly recommend this app. Its Klaviyo integration helps to improve customer segmentation. The app embed block inside the theme editor includes several customisation options, which makes it easy to match the app widget with our store branding. The option to blur out pricing unless the customer selects the shipping destination is a crucial feature for us since we have set different prices for certain products based on their country. This feature should prevent customer tickets regarding different prices for the same product on our store.

Tadabbur Books
Ireland
20 days using the app
Mushdesk replied November 27, 2023

Thank you so much for sharing your experience in this fantastic review! 💚 We are happy to see how our features help your business.

Luis
Head of Growth

October 8, 2023

We've been using Orbe for some time now and highly rate the solution. Not only is the product very strong but their customer service is another level. We had some Google Analytics queries to understand how it will work with the product & Roberto the cofounder was back in touch within the hour - offering a huge amount of knowledge & solving our request. It's not often you get this level of service in this day and age. Thank you Roberto!

seventy + mochi
United Kingdom
About 1 month using the app
Mushdesk replied October 20, 2023

Thanks for this fantastic review! 💚 We work to provide the best geolocation experience, and during the process, we like to ensure our customers make the most out of Orbe.

Roberto Senabre
CEO

October 1, 2023

Highly recommend Orbe! After using it for about a month, we've only had some issues in the beginning when setting up. Luis and the support team responded super quickly and within a couple of hours everything was fixed, even though the fixes required some custom changes. Luis even followed up to make sure that everything was alright. Great product and great support!

BY FAR
Bulgaria
About 1 month using the app
Mushdesk replied October 4, 2023

Thanks a lot for this fantastic review and kind words 💙! We are proud to see your satisfaction with Orbe and our support.

Luis
Head of Growth

November 22, 2023

Luis, Roberto and the rest of the team at Mushdesk has been amazing at helping us get a customized approach on our multi-site localization.

Even when development has undergone hiccups, they've been there to assist us.
If they could get higher rating than 5, I would give it to them.

Eli & Friends
Denmark
2 months using the app
Mushdesk replied November 24, 2023

Thanks a lot from our whole team for sharing your experience in this awesome review 💚

Luis
Head of Growth

October 10, 2023

Orbe app is the perfect application I've been dreaming of! Everything is very well thought out for a brand that wants to sell abroad. It's great to be able to choose the language at the same time as the country. The team is very available and has kindly configured the display of the selectors on our site. They gave me advice and suggested different solutions so that I could projetc myself. I highly recommend this app! The support is top :)

Horizons Lointains
France
About 1 month using the app
Mushdesk replied October 20, 2023

Thanks a lot for taking the time to share this fantastic review 🥰! We like to ensure our clients provide the best geolocation experience to their customers and are happy to see we got it!

Luis
Head of Growth

October 5, 2023

We finally got Orbe working perfectly for us. It took a little bit longer than expected due to our somewhat unique requirements, as the app isn't fully suited to our needs. But Luis and his team helped us out very quickly and walked us through setup while helping us with some workarounds. Would definitely recommend!

The Hippie Shake
United Kingdom
26 days using the app
Mushdesk replied October 9, 2023

Thank you so much for taking the time to share your experience with Orbe! 🥰 We're delighted to hear that our team was able to assist you in getting the app working perfectly for your unique requirements.