Orbe Geolocation
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (316)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing international setups by directing customers to the correct product pages based on location. It's praised for seamless integration with Shopify Markets, customizable pop-ups, and a user-friendly interface. The app supports multiple stores and offers quick implementation. Merchants commend the support team for their exceptional service, responsiveness, and personalized assistance, making it ideal for businesses with multiple stores or international reach.
Refine
-
By rating
This app works well, although it needed a bit of set up from the team. Customer service is great.
Great support - and great services from this app! Can recommend
great and helped me fix my issue
Mejor app y mejor equipo. Increíble la atención tan rápida en todo momento. Cero incidencias. Recomendable 100%
Very good app. Support was outstanding from Roberto. Five stars!
Amazing customer service when needed!
great app and great customer service
Orbe has worked extremely well for our international setup. Because of regulatory requirements in the nutrition space, some of our products must have different versions and product pages in Spain and the US. With Orbe, each customer is automatically directed to the correct product page based on their location, which is critical for compliance.
The ability to geolocate users and send them to different product URLs within the same store has made everything much simpler for us. It ensures every customer sees the right product for their market without friction.
There is no geolocation, it just shows up by default even if you are in the correct country. Kinda useless
Update: This review was left after using the app for a very short time, and before the onboarding was ever completed (as publicly shown by Shopify here). Since then, we've reached out several times to help, to understand the feedback, and to explain a likely misunderstanding, because the app actually does exactly what this merchant was looking for (on our paid plans). We haven't received a reply yet. We'd still love the chance to help if they ever want to reach back out.
---
Hi Snake Skin team,
Thanks for trying Orbe, and I'm sorry your first experience wasn't what you expected.
I think there is a misunderstanding as the app does exactly what you're looking for.
What you saw is actually the intended behavior on the Free plan: the welcome popup shows to every visitor so it can confirm and save their country and language preference. The popup won't appear again on subsequent visits. It will render automatically the localized experience for the customer.
The behavior you were looking for, where the popup only appears for visitors who land in the wrong country experience, is available on our paid plans, so the app can do exactly what you wanted.
We'd really appreciate the opportunity to make this right, so if you see this, please do reply to us 🙏🏻
Our whole team is here for you 😊
Roberto,
Co-founder of Orbe
A great app that does what it says! Easy to figure out.
Really impressed with their support. Super quick to answer and walks the extra mile to ensure everything works as it should.
