Geolocation ‑ Orbe

Geolocation ‑ Orbe

Reviews (204)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
    202
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
    1
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international sales by directing customers to the appropriate regional stores, reducing cart abandonment and confusion. It supports multiple stores and languages, offers customizable features like welcome pop-ups, and integrates with Klaviyo. Merchants appreciate the user-friendly interface and responsive support team that assists with installations and customizations.

May 2, 2024

The user interface is clean and straightforward, allowing us to manage settings and preferences with ease.

Luxe Lane
United States
3 months using the app
Mushdesk replied May 7, 2024

Hi there,

Thank you for sharing your opinion.

UPDATE: It is disheartening to see such an unfair review, especially considering the hard work and effort we put into making Orbe the best it can be. This merchant has never contacted our support team for any assistance. In the review, it is mentioned that the user had a good experience with the app, yet a 3-star rating was given without any apparent explanation.

Since the review was posted, we have reached out multiple times to gather more feedback, but all our attempts have been ignored. This creates a completely unjust situation that does not add value to the ecosystem and only harms a small business striving to develop the best software for Shopify stores. We are always open to help and improve our product, as reflected by the hundreds of positive reviews we have received.

Looking forward to hearing from you.

Best,
Roberto
Co-founder

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