Geolocation ‑ Orbe

Geolocation ‑ Orbe

Reviews (195)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for improving customer navigation and localization, noting its positive impact on conversion rates and reduced cart abandonment. It features customizable pop-ups, dropdown menus, and language options, essential for managing stores in different regions. The app integrates well with platforms like Klaviyo and Global-e Native, enhancing customer segmentation and international sales strategies. Merchants appreciate the user-friendly interface, easy setup, and the exceptional customer support, often highlighting specific support members for their helpfulness. The app is valued for its customization capabilities and seamless integration with Shopify themes and markets, effectively resolving geolocation issues to optimize international market presence.

February 14, 2024

L'application est simple d'utilisation, super intuitive, et l'équipe technique derrière est très réactive. Ils donnent d'excellents conseils pour paramétrer au mieux l'application en fonction de sa boutique. Encore merci !

Otaaki France
France
2 days using the app
Mushdesk replied February 16, 2024

Thank you so much for your kind words and for sharing your experience 💚! Please let us know if we can help you with anything regarding your geolocation. We are happy to help!

Luis
Head of Growth

August 22, 2023

I downloaded and installed this app last week and after a few initial setup issues it works perfectly.

I tried a few other geolocation apps before using this one, and they caused all kinds of problems. This one works fantastically well. The popup is very user friendly, the selection tool was installed by Orbe's team in my header and looks great + the market specific announcement bar is really helpful.

I had another issue that I thought derived from this app, but turns out it was something completely different and Orbe's team found the root of the problem in no time.

Great all round experience and I'd look no further for a geolocation app.

Jungle Culture Wholesale
United Kingdom
6 days using the app
Mushdesk replied August 24, 2023

Thanks a lot for taking the time to write this fantastic review and sharing your experience with Orbe and our team 💚🌟! Please let us know if we can help you with anything else regarding your geolocation or Shopify Markets.

Our whole team will be here for you!

Luis
Head of Growth

November 14, 2022

Best support ever, I came with a pretty complicated request and they successfully helped me achieve the result I wanted with redirects between stores and designing the popup.
Highly recommend!

Dé Rococo
Israel
4 days using the app
Mushdesk replied November 14, 2022

We couldn't be more grateful to have unique brands like Dé Rococo using ORBE 🫶🏻

Your review inspires us to keep improving daily.

Thanks again!

January 30, 2024

Had a few queries regarding the app, and with that the team at Orbe went out of their way to answer my questions.

Top rate customer service, so thank you!

Bean Here
United Kingdom
2 days using the app
Mushdesk replied February 1, 2024

Thank you for leaving a review! We appreciate it a lot. If you have any questions about geolocation or expanding your business internationally on Shopify, please let us know.

Best,
Roberto
Co-founder

May 30, 2023

Might be rather expensive but a million times better than the native app! Fast responding and competent customer support! Clear recommendation, good things cost money.

DisagrEE
Germany
4 days using the app
Mushdesk replied May 30, 2023

Thank you for this amazing review! We're thrilled that you find our geolocation app worth the investment 😄! Your recommendation means a lot to us. If you need anything else from our team, please let us know!

Luis
Head of Growth

August 11, 2022

Essential app if you're selling globally using Shopify Markets! You can set up quickly and customize your popup inside the theme customizer. Great and fast support if needed.

Paloma Wool
Spain
3 days using the app
Mushdesk replied August 11, 2022

Sincerely - thank you for those kind words! 🥰 Our whole team is excited to continue improving ORBE to help you boost your international sales 🌍

March 1, 2023

The only app that works perfectly with Shopify Markets. Easy to install and set up. Provides all the features needed. Excellent and quick service.

Anthos Crafts
Greece
2 days using the app
Mushdesk replied March 1, 2023

Thanks for your words 😀! We are glad to see how your popup appears in English, Greek or Italian, depending on the user's preferred language, to give the best geolocation experience 🌏.

As you know, our whole team is here for you!

Luis
Head of Growth

February 17, 2023

Amazing customer service! The ORBE team was very fast and found a custom solution for our internationalization needs. I highly recommend!

Näak US
Canada
2 days using the app
Mushdesk replied February 17, 2023

Thank you so much Naakbar's team, for challenging us to build and launch the new country selector with flags in less than two weeks!

Our entire team is glad to see how it fits Naakbar, and we trust it will improve the experience of your international customers.

Luis
Head of Growth

March 30, 2024

Just installed and it seems really powerful for a multi store environment such as ours.
Getting redirection right has been a loosing battle for us for a long time but this app looks to handle this very elegantly.
The support has been quick and first class.
Early days but so far to good.

Cycology Clothing Europe
Australia
About 1 hour using the app
Mushdesk replied April 23, 2024

Thank so much for your review! We're thrilled to hear that Orbe fits well in your multi-store environment. Geolocation and country redirects can be challenging, and we have developed the best tech possible here at Orbe.

Our customer service team is here to ensure you have the best experience. If you need further assistance with Shopify Markets or redirection setup, we're always here to help!

Thanks again,

Roberto
Co-founder

March 11, 2024

La app cumple todas mis necesidades y es muy "user friendly". Tiene muchas opciones de configuración por lo que cubre todos los escenarios posibles en los que te puedas encontrar. Otra cosa a destacar es la atención al cliente, es de 10, te ayudan en todo, son rápidos... la aconsejo 100%

Ganzitos
Spain
About 2 hours using the app
Mushdesk replied April 23, 2024

¡Mil gracias por vuestras palabras! Nos encanta saber que Orbe cumple con todas vuestras necesidades y os resulta fácil de usar. Nuestro objetivo es ofrecer una experiencia de geolocación fluida con la mejor tecnología.

Cualquier cosa, todo nuestro equipo está aquí para vosotros :)

Roberto
Co-founder