Geolocation ‑ Orbe

Geolocation ‑ Orbe

Built for Shopify

Reviews (161)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

June 11, 2024

The Orbe team were very informative in providing all the information needed. Customer service is top tier. Orbe works great

N V L T Y
United Kingdom
About 2 months using the app
Edited June 11, 2024

the support helped me well to install the app. It seems a good app to present better the markets to customer.

Manufacture TRIANGLE Hi-Fi
France
12 days using the app
Mushdesk replied June 10, 2024

Hi TRIANGLE Hi-Fi team,

Thank you so much for your review! We're thrilled to hear that our support team was able to assist you well with the installation. We're glad you're finding Orbe useful for presenting markets to your customers.

If you need any further assistance or have any feedback, please don't hesitate to reach out. We're here to help!

Best regards,

Roberto
Co-founder

April 27, 2024

satisfied with customer service as they replied with such a quick response

The Central Shoppe
Australia
6 months using the app
Mushdesk replied June 9, 2024

Hi The Central Shoppe team,

Thank you so much for your kind review! We're thrilled to hear that you're satisfied with our customer service and that we were able to respond quickly to your needs.

Your positive feedback is incredibly motivating for our team. We truly appreciate your support and are committed to providing you with the best experience possible.

Thanks again for your kind words and for being a valued customer!

Best regards,

Roberto
Co-founder

May 7, 2024

The team are fantastic, very responsive and keen to help resolve any issues as quickly as possible. I would highly recommend this app as a result.

Rebecca Udall
United Kingdom
7 days using the app
Mushdesk replied June 9, 2024

Hi team,

Thank you so much for your wonderful review! We are thrilled to hear that you find our team fantastic and responsive. Your recommendation means the world to us.

If you ever need any further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Roberto
Co-founder

April 3, 2024

Great customer service when requesting some changes to the design / layouts, overall a really good app with backup support.

Indor
United Kingdom
7 days using the app
Mushdesk replied April 23, 2024

Thank you for the review! We're glad to hear that our customer service was able to help with your design changes and layouts. Our team is dedicated to ensuring Orbe works perfectly for your needs.

Orbe is designed to work seamlessly with Shopify Markets and provide reliable geolocation. If you need additional support, we're always here to assist you.

Roberto
Co-founder

April 10, 2024

Orbe's customer service is quick and efficient (shout out to Stella) and the app itself does its job well. Would recommend.

Mr Pool Man
Australia
16 days using the app
Mushdesk replied April 23, 2024

Thank you for the review! It's great to hear that our customer service was quick and efficient. We appreciate the shout-out to Stella!

Orbe is designed to handle geolocation and country redirects with ease. If you have any other questions or need further assistance, don't hesitate to reach out.

Roberto
Co-founder

February 6, 2024

A great app and absolute must if you use multiple shopify stores for your brand. It solved the issue of users entering stores in the wrong market and redirects them to the correct one. Since using orbe, my conversion rate and analytics have already improved.

The team is great and Luis is especially helpful on whatever I needed or asked. Highly recommend.

Agua de Cielo EU
Spain
3 months using the app
Mushdesk replied February 12, 2024

Thank you so much for your kind words and for sharing your experience connecting your multiple Expansion stores with our geolocation 💚! We are happy to see how Orbe helps brands to improve their international user experience.

Luis
Head of Growth

April 18, 2024

Orbe is a very talented app, and the tech support behind it is even better.

Youth & Earth EU Store
Netherlands
3 months using the app
Mushdesk replied April 23, 2024

Thank you for the kind words! It's great to hear that you find Orbe's technology impressive and that our support team has been even better. We aim to provide excellent geolocation solutions for Shopify Markets and reliable tech support for our customers.

If you have any other questions or need further assistance with country redirects or geolocation, don't hesitate to reach out.

Roberto
Co-founder

April 22, 2024

Great app and great team.
Help me very quick to install it.
Thank you

Weebot
France
7 days using the app
Mushdesk replied April 23, 2024

Thank you so much for taking the time to leave a review. We work so hard to offer the best product possible.

If you have any questions or need further assistance, our support team is always here to help. Thanks again for choosing our app!

Best,

Roberto
Co-founder

February 14, 2024

Amazing costumer service, and an amazing attention to detail. My first time leaving a review on any shopify app, and that speaks to the quality of the app and team!

ManLess
Norway
4 months using the app
Mushdesk replied February 16, 2024

Thanks a lot for sharing your experience with Orbe. The whole team is glad to read your words. 🥰

Luis
Head of Growth