Geolocation ‑ Orbe

Geolocation ‑ Orbe

Built for Shopify

Reviews (161)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

February 20, 2024

We have Shopify Plus with 2 stores serving different regions, and we needed a solution to be able to redirect the visitor based on their location to 2 different domains.

We have subscribed to the Plus version of Orbe, and the experience has been excellent. The installation, documentation, and support from the Orbe team are top-notch.

I recommend it not only to Plus merchants but to any merchant selling in different markets with Shopify markets. It's a must-have!

BriskPadel
Kuwait
6 days using the app
Mushdesk replied March 22, 2024

Thank you for your fantastic review!

Your words are a huge motivation for our team. We're thrilled to hear that Orbe has been an excellent solution for your Shopify Plus stores across different regions.

We appreciate your recommendation and trust in us. Remember, we're always here to support you in your journey to sell in multiple countries.

Thanks again for choosing Orbe!

Best,

Roberto
Co-founder

March 20, 2024

Great app. Well deisnged and intuitive to use.

Brown Stone
United States
About 1 month using the app
Mushdesk replied March 22, 2024

Thank you for the kind words! We're thrilled to know you find Orbe well-designed and intuitive. Our goal is to make your experience as smooth as possible.

Should you need any assistance or have suggestions, we're all ears!

Best,

Roberto
Co-founder

April 22, 2024

The best and the quickest support we have ever experienced.

¡De Aventura!
Poland
About 2 months using the app
Mushdesk replied April 23, 2024

Thank you for the amazing review! We're thrilled to hear that you've had the best and quickest support experience with Orbe. Our team is dedicated to providing top-notch customer service and ensuring your geolocation setup is seamless.

If you have any other questions or need further assistance with Shopify Markets or country selectors, we're always here to help.

Roberto
Co-founder

January 19, 2024

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

CannyCo Europe
Spain
About 1 month using the app
Mushdesk replied January 22, 2024

Thank you for this fantastic review and for explaining your experience using Orbe and working with us! 💚 Our work makes even more sense when we read these kind words. If we can help you with anything else, please let us know. Our whole team is here for you! 🥰

Luis
Head of Growth

March 30, 2024

Just installed and it seems really powerful for a multi store environment such as ours.
Getting redirection right has been a loosing battle for us for a long time but this app looks to handle this very elegantly.
The support has been quick and first class.
Early days but so far to good.

Cycology Clothing Europe
Australia
About 1 hour using the app
Mushdesk replied April 23, 2024

Thank so much for your review! We're thrilled to hear that Orbe fits well in your multi-store environment. Geolocation and country redirects can be challenging, and we have developed the best tech possible here at Orbe.

Our customer service team is here to ensure you have the best experience. If you need further assistance with Shopify Markets or redirection setup, we're always here to help!

Thanks again,

Roberto
Co-founder

January 22, 2024

Great app and great support! Luis was fantastic in assisting us with setting up details we couldn't manage ourselves due to our website features. The platform is very user-friendly and easy to set up. Highly recommended!

SHEIKA
Romania
About 1 month using the app
Mushdesk replied January 24, 2024

Thank you so much for your review and kind words💙!

Luis
Head of Growth

January 3, 2024

This app is simply amazing! From the first use, we were impressed by its intuitive interface and the features it offers. The variety of customizable options is great. We love how it adapts to our specific needs. Customer support is excellent, always ready to help. In summary, this app has significantly improved our digital experience. We would definitely recommend it to everyone!

FLiPO EyeWear
Spain
3 months using the app
Mushdesk replied January 5, 2024

Your amazing review overjoys us! 🌟

Thank you for appreciating Orbe's features and customer support. Your recommendation means the world to us and motivates us to keep improving.

If you need anything, we're always here to help. Thanks again!

Best,

Roberto
Co-Founder

January 20, 2024

Fantastic app that solves an important problem in a simple way. The Orbe product is using best practices with Shopify Markets, making it easy for global brands to improve their user experience. Highly recommend.

Threadheads
Australia
28 days using the app
Mushdesk replied January 22, 2024

Thank you very much for sharing your experience 🥰! Orbe has been built to make the most out of Shopify Markets. We're glad to read that we got it.

Luis
Head of Growth

February 20, 2024

Great App. We have tried every other geolocation app on Shopify. Orbe is definitely winner.

Properkicks Germany
United States
5 days using the app
Mushdesk replied March 22, 2024

Thank you for your glowing review! We're honored to be your chosen geolocation solution on Shopify.

It's great to hear that Orbe stands out among the rest for you. Our team works hard to ensure it's the best on the market, and your feedback validates our efforts.

We're here to support your journey and look forward to continuing to serve you. Thanks for being a part of the Orbe family!

Best,

Roberto
Co-founder

January 31, 2024

We've had a great experience with this app! The customer support team is friendly and super helpful. The app works perfectly for our needs, and the documentation is easy to follow. Overall, it's a stellar app with fantastic support.

HotCherry
Canada
24 days using the app
Mushdesk replied February 1, 2024

Thank you so much for this fantastic review 🥰! We are happy to see how Orbe meets all your expectations and helps you with your geolocation.

Luis
Head of Growth