Geolocation ‑ Orbe

Geolocation ‑ Orbe

Built for Shopify

Reviews (161)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable features. It's ideal for businesses with multiple stores, effectively redirecting customers based on location. Merchants report improved conversion rates, analytics, and increased international sales. Key features include Klaviyo and Global-e Native integration, enhancing customer segmentation and internationalization. The app's ability to hide pricing until shipping destination is selected and efficient customer redirection are also valued. The customer support team is praised for their responsiveness and problem-solving skills. The app is noted for its cost-effectiveness and ability to resolve geolocation issues.

March 11, 2024

La app cumple todas mis necesidades y es muy "user friendly". Tiene muchas opciones de configuración por lo que cubre todos los escenarios posibles en los que te puedas encontrar. Otra cosa a destacar es la atención al cliente, es de 10, te ayudan en todo, son rápidos... la aconsejo 100%

Ganzitos
Spain
About 2 hours using the app
Mushdesk replied April 23, 2024

¡Mil gracias por vuestras palabras! Nos encanta saber que Orbe cumple con todas vuestras necesidades y os resulta fácil de usar. Nuestro objetivo es ofrecer una experiencia de geolocación fluida con la mejor tecnología.

Cualquier cosa, todo nuestro equipo está aquí para vosotros :)

Roberto
Co-founder

April 29, 2024

La aplicación es genial, pero sobretodo el sorporte recibido. Nos han resuleto todas las dudas y nos han ayudado con la integración de la aplicación en nuestro tema de principio a fin. MUY RECOMENDABLE!

Banoffeebcn
Spain
19 days using the app
Mushdesk replied June 9, 2024

Hola equipo de Banoffeebcn,

¡Muchas gracias por vuestra increíble review! Nos alegra mucho saber que la aplicación os parece genial y que habéis recibido el soporte que necesitabais.

¡Es genial saber que nos recomendáis!

Un orgullo que Orbe ayude a la geolocalización de los clientes de vuestra marca :)

Estamos aquí para lo que necesitéis!

Gracias,

Roberto
Co-fundador

October 6, 2023

Our experience working with Orbe team has been fantastic. Since the beginning of the project they have been very helpful and collaborative, even taking part in meetings and conversations just to give us some advice in SEO and geolocation issues. Our website is composed by five markets and we had very specific requirements however they have solved all our needs and the tool works perfect in every market.

Costumalia - Don Disfraz
Spain
5 months using the app
Mushdesk replied October 9, 2023

Thanks a lot for this excellent review and for appreciating our work 💚! We developed Orbe thinking about SEO best practices to make the most out of Shopify Markets and provide the best geolocation experience. The whole team is happy to see these results.

Luis
Head of Growth

Edited April 27, 2024

Great app - works very well. The customer service for this app is however outstanding. Luis went above and beyond with helpful videos on issues I had which weren't even strictly related to the app! (Markets/ Languages section). Thank you again, Luis.

Edit for April 2024: I just wanted to add some additional praise for Roberto as, following an unrelated theme update, I messed up some general settings to do with Markets, and he took the time over a weekend to resolve the coding for me - despite it being unconnected to the Geolocation app. Truly outstanding customer service, yet again!

Furbaby Friend Gifts
United Kingdom
7 months using the app
Mushdesk replied October 6, 2023

Thanks a lot for your words! I am glad to help with your Shopify Markets configuration to get the most out of our geolocation app. 💚

Luis
Head of Growth

October 5, 2023

App works great and the team behind it listens to customer requests and adds new features continuously. They just implemented Klaviyo integration to send the users market/country to Klaviyo on signup which has been really helpful for us.

Sansoeurs
Spain
11 months using the app
Mushdesk replied October 6, 2023

Thank you so much for your fantastic review! 💚 We keep launching new advanced geolocation features for our customers. We bet our integration with Klaviyo will help brands efficiently localize their newsletters and email series.

Luis
Head of Growth

October 8, 2023

We've been using Orbe for some time now and highly rate the solution. Not only is the product very strong but their customer service is another level. We had some Google Analytics queries to understand how it will work with the product & Roberto the cofounder was back in touch within the hour - offering a huge amount of knowledge & solving our request. It's not often you get this level of service in this day and age. Thank you Roberto!

seventy + mochi
United Kingdom
About 1 month using the app
Mushdesk replied October 20, 2023

Thanks for this fantastic review! 💚 We work to provide the best geolocation experience, and during the process, we like to ensure our customers make the most out of Orbe.

Roberto Senabre
CEO

January 8, 2024

Great features, great support response times,... I can't fault this app at all :)

Auto Finesse® UK
United Kingdom
5 days using the app
Mushdesk replied January 10, 2024

Thank you so much for sharing your experience 💚! We are happy to support you with accurate geolocation multi-store (:

Luis
Head of Growth

August 23, 2023

We initially chose Orbe because of its beautiful UI, but it is also really easy to setup and offer many options. Most important, the customer support which very friendly and helpful. Luis Vicente helped us to install the app exactly as we wanted it to reflect on our store.

BIOTYSPA
Australia
3 months using the app
Mushdesk replied August 24, 2023

Thanks for your kind words and for sharing your experience with Orbe and our customer support! 💚 We always try to help our customers make the most out of their geolocation, and we like to hear that we have gotten it 😃

October 1, 2023

Highly recommend Orbe! After using it for about a month, we've only had some issues in the beginning when setting up. Luis and the support team responded super quickly and within a couple of hours everything was fixed, even though the fixes required some custom changes. Luis even followed up to make sure that everything was alright. Great product and great support!

BY FAR
Bulgaria
About 1 month using the app
Mushdesk replied October 4, 2023

Thanks a lot for this fantastic review and kind words 💙! We are proud to see your satisfaction with Orbe and our support.

Luis
Head of Growth

November 15, 2023

We were looking for a Geolocation app solution that is re-directing our customers to the right language and currency. With Orbe we found even more. These guys are helping us to customise key messages in our key markets so our new customers can see the benefits within first seconds.
This app is exactly what i was looking for. Fast responses, expert suggestions and flexible solutions.

Thanks

FAM
Germany
10 days using the app
Mushdesk replied November 17, 2023

Thanks a lot for your kind words! 🥰 We are working hard to provide you with more features. I hope we can launch them soon. If we can help you with anything, please let us know. Our whole team is for you!

Luis
Head of Growth