Geolocation ‑ Orbe

Geolocation ‑ Orbe

Reviews (204)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting international sales by directing customers to the appropriate regional stores, reducing cart abandonment and confusion. It supports multiple stores and languages, offers customizable features like welcome pop-ups, and integrates with Klaviyo. Merchants appreciate the user-friendly interface and responsive support team that assists with installations and customizations.

April 8, 2024

This geolocator is the best of all the different kinds I've tried. Works well and the service team are absolute heroes, helping immediately when needed and they even set up a locator in the top of my theme withour extra charge. Can deffo recommend! Xx, Nanna, EcoSparkles Biodegradable Glitter

www.ecosparkles.dk
Denmark
About 2 months using the app
Mushdesk replied April 23, 2024

Thank you so so much for your kind words! We are absolutely thrilled to hear that Orbe's geolocator is the best you have tried. It is our main objective to offer top-notch geolocation technology, and this review has given the team a great deal of energy and motivation after all the hard work 😍

If you need further assistance with Shopify Markets, country selectors, or redirection setup, we're always here to assist.

Thanks again,

Roberto
Co-founder

November 22, 2023

Luis, Roberto and the rest of the team at Mushdesk has been amazing at helping us get a customized approach on our multi-site localization.

Even when development has undergone hiccups, they've been there to assist us.
If they could get higher rating than 5, I would give it to them.

Eli & Friends
Denmark
8 months using the app
Mushdesk replied November 24, 2023

Thanks a lot from our whole team for sharing your experience in this awesome review 💚

Luis
Head of Growth

January 19, 2024

We have 4 stores serving markets in the UK, USA/Canada, EU and Australia/NZ. We could see from our analytics and Google search results that customers were finding their way onto the wrong store for their territory and were abandoning their cart because the store they were on did not ship to them. We have a complex set up as one site (EU) is multilingual and after much research of alternatives, settled on the Orbe Plus plan.

The app is easy to set up, functions perfectly, is customisable and has fixed our geolocation issues. But where they really stand out is the top notch level of customer service and attention. Luis and Roberto really know their stuff, are 100% attentive and responsive and willing to go that extra mile, including on matters not directly related to Orbe’s remit.

For the improved functionality and avoidance confusion for our customers, the Orbe Plus plan is worth every cent. If you’re looking for an elegant solution to multi-site, multi territory customer redirection and satisfaction, look no further. These guys have the solution you need.

CannyCo Europe
Spain
About 1 month using the app
Mushdesk replied January 22, 2024

Thank you for this fantastic review and for explaining your experience using Orbe and working with us! 💚 Our work makes even more sense when we read these kind words. If we can help you with anything else, please let us know. Our whole team is here for you! 🥰

Luis
Head of Growth

November 24, 2023

Definitely the best Shopify Geolocation app. We highly recommend this app. Its Klaviyo integration helps to improve customer segmentation. The app embed block inside the theme editor includes several customisation options, which makes it easy to match the app widget with our store branding. The option to blur out pricing unless the customer selects the shipping destination is a crucial feature for us since we have set different prices for certain products based on their country. This feature should prevent customer tickets regarding different prices for the same product on our store.

Tadabbur Books
Ireland
20 days using the app
Mushdesk replied November 27, 2023

Thank you so much for sharing your experience in this fantastic review! 💚 We are happy to see how our features help your business.

Luis
Head of Growth

January 22, 2024

Great app and great support! Luis was fantastic in assisting us with setting up details we couldn't manage ourselves due to our website features. The platform is very user-friendly and easy to set up. Highly recommended!

SHEIKA
Romania
About 1 month using the app
Mushdesk replied January 24, 2024

Thank you so much for your review and kind words💙!

Luis
Head of Growth

January 20, 2024

Fantastic app that solves an important problem in a simple way. The Orbe product is using best practices with Shopify Markets, making it easy for global brands to improve their user experience. Highly recommend.

Threadheads
Australia
28 days using the app
Mushdesk replied January 22, 2024

Thank you very much for sharing your experience 🥰! Orbe has been built to make the most out of Shopify Markets. We're glad to read that we got it.

Luis
Head of Growth

May 7, 2024

The team are fantastic, very responsive and keen to help resolve any issues as quickly as possible. I would highly recommend this app as a result.

Rebecca Udall
United Kingdom
7 days using the app
Mushdesk replied June 9, 2024

Hi team,

Thank you so much for your wonderful review! We are thrilled to hear that you find our team fantastic and responsive. Your recommendation means the world to us.

If you ever need any further assistance, please don't hesitate to reach out. We're here to help!

Best regards,
Roberto
Co-founder

December 19, 2023

Must-choice when selling internationally. We've seamlessly integrated our Shopify store with Global-e Native, and I must say, the synergy with Orbe is nothing short of fantastic. It's been the ultimate solution to every geolocation hurdle we previously faced. Orbe has proven to be the quintessential partner for our international sales through Global-e, simplifying what was once a complex process.

MIM
Spain
About 1 month using the app
Mushdesk replied December 21, 2023

Thank you so much for this excellent review 💚! Orbe has been built to work seamlessly with Shopify Markets and Global-e Native to provide the best geolocation experience for each setup. The whole team is glad to see that we achieved it.

Luis
Head of Growth

April 27, 2024

satisfied with customer service as they replied with such a quick response

The Central Shoppe
Australia
6 months using the app
Mushdesk replied June 9, 2024

Hi The Central Shoppe team,

Thank you so much for your kind review! We're thrilled to hear that you're satisfied with our customer service and that we were able to respond quickly to your needs.

Your positive feedback is incredibly motivating for our team. We truly appreciate your support and are committed to providing you with the best experience possible.

Thanks again for your kind words and for being a valued customer!

Best regards,

Roberto
Co-founder

August 11, 2024

Helt underbar ny app för oss som precis startat och behöver hjälp med expandera till ett anbst land!
Supporten är dessutom över förväntan!
Rekommenderas verkligen till er som skall exoadera

Mjölkshop.se
Sweden
1 day using the app