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Let shoppers edit orders, fix addresses & cancel self-serve. Fewer tickets, lower RTO, higher AOV
Self-serve order editing for Shopify. Customers edit orders after checkout: change shipping address, swap products, change variants & quantity, apply discounts, or cancel — no support ticket needed. Smart cancellation flows save the sale with store credit & retention offers. Every address edit auto-recalculates shipping, tax & discounts. Post-purchase upsells on the thank-you & order status page raise AOV. Set edit windows, sync with 3PL & Shopify Flow, and cut tickets, refunds & RTO.
- Customers self-edit address, items, variants, quantity, shipping & discounts
- Auto-recalculate shipping, tax & discounts on every order or address edit
- Cancel orders with retention offers, store credit, refunds & restocking fees
- One-click post-purchase upsells on thank-you & order status pages boost AOV
- Edit windows, tag rules, notifications, 3PL sync & Shopify Flow automation
Languages
English
Works with
Categories
Order updates
Reviews (2)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Works great prevents after sales calls for address edits. Also saves us a ton on shipping costs
Order Editor has been a game-changer for our store! It gives our customers the flexibility to update their orders post-purchase, which has reduced support requests and improved satisfaction. The interface is clean, and the support team is responsive and helpful. Must have !
Support
App support provided by drilly.
Resources
Developer
8-3-231/b/427/krishna nagar, Hyderabad, TS, 500045, IN
Launched
July 7, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards
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View customers
Customer data
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View products
Products, collections
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Edit orders
Merchant managed fulfillment, order edits, all order history for the last 60 days
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View discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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