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Let shoppers edit orders and fix addresses after checkout. Cut tickets, RTO and cancellations.
Self-serve order editing for Shopify. Customers edit their order after checkout — change shipping address, swap products, adjust variants and quantity, apply a discount code, or cancel — with no support ticket needed. Address edits are validated, and shipping, tax, and discounts recalculate automatically. Cancellations offer store credit or refunds to save the sale. Post-purchase upsells appear on the thank-you and order status page. Set edit windows and sync with 3PL and Shopify Flow.
- Self-serve order edits: address, items, variants, quantity, shipping & discounts
- Address validation with smart suggestions, plus auto tax & shipping recalc
- Cancel, return, or exchange orders with store credit, refunds & restocking fees
- One-click post-purchase upsell & cross-sell on thank-you and order status pages
- Edit windows, Shopify Flow automation, 3PL/ERP sync, tagging & alerts
Languages
English
Works with
Categories
Order updates
Reviews (4)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Works great prevents after sales calls for address edits. Also saves us a ton on shipping costs
Order Editor has been a game-changer for our store! It gives our customers the flexibility to update their orders post-purchase, which has reduced support requests and improved satisfaction. The interface is clean, and the support team is responsive and helpful. Must have !
Really happy with how this has been going so far. Onboarding was brilliant, and the team have been super helpful. Highly recommended
Support
App support provided by drilly.
Resources
Developer
8-3-231/b/427/krishna nagar, Hyderabad, TS, 500045, IN
Launched
July 7, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards
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View customers
Customer data
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View products
Products, collections
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Edit orders
Merchant managed fulfillment, order edits, all order history for the last 60 days
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View discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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