syncX: Export
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Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants describe this as a flexible, reliable tool for automating order exports from Shopify. They highlight highly responsive support that helps with setup, troubleshooting, and custom tweaks. Merchants value the deep export customization—field selection, renaming, mapping, metafields, and app data—and automated exports to sheets, email, or FTP/SFTP for 3PLs, ERPs, and finance. Many say it saves major time, reduces errors, and quickly becomes essential.
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Herausragender Support, aber noch kleine technische Baustellen
Ich vergebe solide 4 Sterne für die ySync Order Export App. Auch wenn technisch im Hintergrund noch nicht alles zu 100 % sauber läuft, macht das Team das definitiv wieder wett. Ich bin mit dem Kundenservice wirklich sehr zufrieden – hier wird einem immer schnell und zuverlässig geholfen!
Für die Zukunft gibt es allerdings noch ein paar Punkte, die meiner Meinung nach weiter ausgebaut oder verbessert werden sollten:
Support-Kanal: Es wäre super, wenn der Kundenservice wieder via Live-Chat erreichbar wäre. Das ist im E-Commerce-Alltag einfach deutlich effizienter und angenehmer als das aktuelle E-Mail-Ticket-System.
Order Previews: Die Vorschau der einzelnen Bestellungen könnte noch etwas transparenter und übersichtlicher gestaltet werden.
Queued Jobs: Es fehlt aktuell ein wenig an Transparenz bei den Hintergrundprozessen. Es wäre extrem hilfreich, genauer nachvollziehen zu können, welche Jobs gerade in der Warteschlange hängen oder verarbeitet werden.
Fazit: Eine sehr nützliche App mit einem engagierten Team dahinter. Wenn an den genannten Punkten noch etwas gefeilt wird, gibt es beim nächsten Mal gerne die vollen 5 Sterne!
Thanks for your feedback on our app. All points are very valuable to us in making this a better app. Our team will start working on those points
Pas op met deze app, 0 respons op tickets, werkt nu weer niet.
分からなかったことを親身になって回答をしてくださり、とても良いカスタマーサポートを受けることができた。
It is not a reliable source for downloading data.
We sincerely apologise for this issue. We hope to gain a better understanding to improve it further. From the logs, there is a high number of orders downloaded successfully daily. And the app is set up to automatically send orders to email. Do contact support so we can help you further.
Used to work really well. Now you can't install it, have to enter your store name each time and then it doesn't download any reports. So frustrating since it used to work really really well.
We’re truly sorry for the inconvenience you experienced.
Recent updates aimed at improving the app temporarily affected some features, but all issues have since been fully resolved.
We’re committed to ensuring a smooth experience and continuously improving to better support merchants like you.
We’d be grateful for another chance to earn your trust and grow together. Your feedback means the world to us—thank you for being part of our journey.
Literally does everything we need it to. We've had issues with exporting orders via the standard Shopify method for months and finally decided to take a look at a plugin.
This one is not only easy to use, but the support team have gone out of their way to amend the plugin to suit our needs.
Would highly recommend it
The Exportible team worked diligently with me to setup the proper field mapping, test, and ensure all works smoothly.
The software integrates well with my fulfillment providers requirements.
I am grateful to the team there for the strong support and communication throughout the process and highly recommend them!
Exportaible has simplified the fulfillment process of our site. It allows us to control the flow of exported files and allows us to review order details before sending to suppliers so there are less data issues.
The team is easily contactable and resolves any questions or issues.
Highly Recommended.
*Updating from 1 star to 3*
The app did cause me some problems which they finally fixed.
Unfortunately the support is slow and it took a while for me to get help.
A lot of orders were missed and it caused me some big problems.
This app is great, I didn't know that my warehouse had been manually changing the shopify order export file for years in order to process my orders! Now I can send them exactly what they need removing the risk of human error. AND it works easily from my phone unlike shopify's own order export. For $5 a month it's perfect.
