syncX: Orders, Drafts, Abandon

syncX: Orders, Drafts, Abandon

Reviews (126)

Overall rating
4.2
Counts per rating level
  • 76% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for automating and streamlining the order export process, reducing manual effort and increasing data accuracy. It supports multiple export formats and destinations like Google Sheets and FTP/SFTP, with customizable features including auto-scheduling and filter-based exports. Integration with ERP and fulfillment services enhances operational efficiency. The support team is praised for their responsiveness and effectiveness in handling issues and custom requests.

February 11, 2026

Great app. Would like to see capability of exporting orders that are further than 90 days out.

Dope Slimes LLC
United States
About 2 years using the app
SyncX replied February 11, 2026

Our app can export data beyond 90 days. Please contact our support chat to learn how to do that.

February 9, 2026

This is a great app that works for our exporting needs. Service is great and team is very responsive and helpful!

Toronto Zoo Wildlife Conservancy Adopt An Animal
Canada
Almost 3 years using the app
SyncX replied February 10, 2026

Thanks for your awesome review. Do let us know if you have any new needs for automatic order data export. We are here to help.

February 25, 2026

Highly recommend SyncX Orders! The team responds very fast and truly knows what they’re doing. Their knowledge and support make a big difference when managing order exports and automation.

Tramontina USA
United States
Over 1 year using the app
April 15, 2026

We used Order Export along with Stock Sync for a complex Turn 14 integration. Huge thanks to Rahul for his outstanding, personalized customer support throughout the whole process, and to the development team for building exactly the custom solution we needed. Highly recommended!

The Wash Auto Detailing
United States
5 months using the app
February 27, 2026

Must have app for any one that needs orders put into a spreadsheet automatically!

757 Sports Collectibles
United States
Over 3 years using the app
April 9, 2026

Terrible support. App has issues and these dummies only work in the middle of the night so you can’t contact them. They constantly change things and cause issues with the software. DO NOT rely on this software to work.

360 SUPPLY
United States
4 months using the app
SyncX replied April 9, 2026

Our team take responsible of this issue. We sincerely apologise for the frustration caused by our inadequacy. We learn from our mistakes and remain committed to serving our customers better.

April 13, 2026

Very nice app and specially their customer care.

Barazzoni SpA
Italy
6 months using the app
Edited November 12, 2025

This is a fantastic app that provides a lot of functionality for integration with google sheets. The technical support has been fantastic and the need for it has been minimal. If you need customization and google sheet integration with your shopify store - this is a great solution!

UPDATE: They changed the pricing and plan, which ruined everything I had setup. I'm preparing to uninstall this app since it's now broken and worked fine before they made these changes.

UPDATE2: My orders stopped syncing to our google spreadsheet in July. Nothing had changed on our side. Data/logs claimed to be "synced successfully" but results in "no data" error message and never work again since July 2025. After spending several hours diagnosing; decided to uninstall. Very frustrating!

Step Revolution LLC
United States
Over 5 years using the app
SyncX replied November 11, 2025

We don't update any plan for existing customers. After checking your account, which is on the Basic plan $5 per month.

There are orders exported just 1 day ago. However, I notice the Google Sheet name provided is "Sheet2", which does not exist in your Google Sheet file. It is possible under "Sheet1", which exists in the Google Sheet file.

Edited September 8, 2025

Best app, it auto emails my team the order import daily. Saves your time from manually exporting and sending it to your supplier or team.

EDIT : been having issues for exporting for a few days, whenever i select any datet change it will nott export new orders, if I select sept 6 or sept 7 it will always export sept 5 orders, if i select aug 31 orders it will exportt sept 5 orders, no matter which date it will never export the selected date

EDIT 2 : I found the issue, it only happens on chrome and other browers will export orders based on selected dates

iiGears™
Canada
Almost 5 years using the app
June 23, 2024

Exportaible has simplified the fulfillment process of our site. It allows us to control the flow of exported files and allows us to review order details before sending to suppliers so there are less data issues.
The team is easily contactable and resolves any questions or issues.
Highly Recommended.

CHeW - Cleaning Hygiene & Washroom
New Zealand
5 months using the app