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ZERO STARS - this is a disaster - the coding is simply insane - on first install - the buyers see icons (like trash can) in cart that allow buyer to change the surcharge (!) or even delete it and checkout with no fee added. The app is full of bugs - we worked hours with support only to deal with incompetent and dishonest developer - who did not keep his word. We tried 3x to get this working and we finally did - but the app requires a products with dozens of variants that screws up both products collections and shipping. AVOID LIKE THE PLAGUE! This is the perfect example of free being very expensive. The demo store is NOT what you will get when you load app - that requires hours of begging developers to fix the app - and then they tell you - it only works with shopify default themes (that nobody uses) and does not work with multi-currency (so does not support intl sales).
Dear The Luthier Bench Team,
We apologize for any inconvenience and issue you had with our app. We hold ourselves to a high standard. Our team has tried the best for the resolution. Sometimes it happens or it's feasible that the store theme & app may not be compatible.
We value your business with MageComp and we are committed to providing our customers with the best possible service.
Kind regards,
MageComp Shopify Team