Orders and shipping | Customer support
Trackable ‑ Order Status

Trackable ‑ Order Status

by Sovi Apps

Simple Order Lookup Made Easy.

4.5 of 5 stars(26 reviews)
Free to install. Additional charges may apply.
Add app

Track Seamlessly in Shopify

Allow customers to easily track their orders with their email and order number.

Shopify Carrier Integrated

Integrates with Shopify supported carriers to easily redirect customers to Shopify's order tracking page for a seamless experience.

Reduce Order Support

Heavily reduce all customer support that's related to order status and fulfillment so you have more time to grow your business.

About Trackable ‑ Order Status

Simple order tracking for your customers - so you can have more time to focus on what matters most.

Trackable by Sovi Apps is a simple tool that gives your Customers the ability to view the summary of their orders as many times as they'd like, saving you time normally spent on customer support so you can focus on growing your business.

*IMPORTANT: What carriers are compatible with this app and Shopify's order summary page?*

Our app generates a page that grants your customer easy access to their order summary page provided & managed by Shopify. Please note that Shopify's order summary page is only compatible with USPS, UPS, FedEx, DHL and Canada Post.

NOTE: The order confirmation page is a Shopify-owned property, and unfortunately, we as the app developers do not have any control over the number of compatible shipping carriers. We're always keeping our fingers crossed that the Shopify team is working through adding more carriers to their list!

How does Trackable integrate with my Shopify store?

The app integrates with your store by acting as a separate page that Customers can visit within your site. We'd recommend incorporating it as a menu option in your header for easy access. Best of all - the app pulls design elements from your current theme, so there's never inconsistency.

Features:

  1. Simple user interface with email and order number fields.
  2. Integrates natively with Shopify to ensure a consistent branded experience.
  3. Save time with simple implementation and responsive design.

Simple Installation:

Once you purchase the app, Trackable is easily accessible from your Shopify merchant dashboard. Simple one-click installation! No coding required!

Is this app right for me?

Give it a try! We offer a free plan for up to 150 orders/month and ample time to explore all the features included with Trackable by Sovi Apps.

About Sovi Apps

Founded in 2017, Sovi Apps is a Shopify App developer, compromised of a team with over 7 years of e-commerce & business management experience, with one goal in mind - to help grow your business.

Integrates with

  • ups,
  • usps,
  • dhl,
  • canada post,
  • fedex

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free to install

FREE up to 150 orders/month, $7.99 up to 250 orders/month, $14.99 up to 500 orders/month, $29.99 for 500+ orders/month

Overall rating
4.5 of 5 stars
 Based on 26 reviews

  • 5 of 5 stars
    85% of ratings are 5 stars
    (22)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    4% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    8% of ratings are 2 stars
    (2)
  • 1 of 5 stars
    4% of ratings are 1 stars
    (1)
View all 26 reviews

Most recent reviews

FunkyTradition

Rating
5 of 5 stars
Posted
January 9, 2020

After trying so many tracking App this is the best app so far. The support team is very active and fix the issue quickly.

Softkey Electronics

Rating
5 of 5 stars
Posted
January 7, 2020

I like the app. Had a few hiccups at first, but Anton helped me get through it. It simple but effective.

Copper Rose Cosmetics

Rating
5 of 5 stars
Posted
January 5, 2020

I've used this app many times on several stores, and I think it's amazing. It integrates perfectly and creates a level of consistency that I like and believe to be very important. When a customer enters the order number and email, it brings them to the same order status page they saw after placing the order, which is perfect on it's own. I love it. This time around, it didn't function properly with the theme I'm using on my new site. I emailed support, at around 11pm and called it a night. I was surprised that they responded within minutes. They were able to resolve the issue very quickly and I'm very pleased. Thanks!

View all reviews