Orders and shipping | Customer support
Trackable ‑ Order Status

Trackable ‑ Order Status

by Enoble

Simple Order Lookup Made Easy.

4.5 of 5 stars(6 reviews)
Free to install. Additional charges may apply.
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Track Seamlessly in Shopify

Allow customers to easily track their orders with their email and order number.

Integrated With All Carriers

Easily enable customers to redirect to Shopify's order tracking page for a seamless branded experience.

Reduce Order Support

Heavily reduce all customer support that's related to order status and fulfillment so you have more time to grow your business.

About Trackable ‑ Order Status

Simple order tracking for your customers - so you can have more time to focus on what matters most.

Trackable by Enoble Labs is a simple tool that gives your Customers the ability to view the summary of their orders as many times as they'd like, saving you time normally spent on customer support so you can focus on growing your business.

How does Trackable integrate with my Shopify store?

The app integrates with your store by acting as a separate page that Customers can visit within your site. We'd recommend incorporating it as a menu option in your header for easy access. Best of all - the app pulls design elements from your current theme, so there's never inconsistency.

What carriers are compatible with this app and Shopify's order summary page?

Our app grants your customer easy access to their order summary page provided by Shopify. The tracking map is only compatible with USPS, UPS, FedEx, DHL and Canada Post.

Features:

  1. Simple user interface with email and order number fields.
  2. Integrates natively with Shopify to ensure a consistent branded experience.
  3. Save time with simple implementation and responsive design.

Simple Installation:

Once you purchase the app, Trackable is easily accessible from your Shopify merchant dashboard. Simple one-click installation! No coding required!

Is this app right for me?

Give it a try! We offer a free plan, giving you up to 150 order lookups and ample time to explore all the features included with Trackable by Enoble Labs.

Need more lookups?

We offer Basic (up to 250 lookups/month), Professional (up to 500 lookups/month) and Enterprise (500+ lookups/month) level plans for a monthly recurring charge, so you never have to worry about your Customers being left in the dark.

About Enoble Labs

Founded in 2017, Enoble Labs is a Shopify App developer, compromised of a team with over 6 years of e-commerce & business management experience, with one goal in mind - to help grow your business.

Integrates with

  • ups,
  • usps,
  • dhl,
  • canada post,
  • fedex

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Free to install

FREE up to 150 orders/month, $7.99 up to 250 orders/month, $14.99 up to 500 orders/month, $29.99 for 500+ orders/month

Overall rating
4.5 of 5 stars
 Based on 6 reviews

  • 5 of 5 stars
    83% of ratings are 5 stars
    (5)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    17% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)
View all 6 reviews

Most recent reviews

My Dreams Eye

Rating
5 of 5 stars
Posted
April 22, 2019

Really great customer service. Also great value for money. All round great experience using this app and will continue to use it and I highly recommend.

Shop Magically

Rating
5 of 5 stars
Posted
April 22, 2019

Great customer service, definitely the most affordable tracking app on the app store, don't know why you'd use anything else. Thanks!

Dekore Shop

Rating
2 of 5 stars
Posted
March 19, 2019

Never worked. None of the fields to enter populated. Only the submit button was visible. 2 stars for the initial attempt to fix the issue by support. Said the issue was being escalated but haven't heard back. Deleted app.

Developer reply

March 21, 2019

Hi Sherida,

We do apologize for the inconvenience our app had caused. The issue was truly escalated, but we acknowledge it was a miss on our end to not have updated you on an ongoing basis to let you know that our developer was resolving it. To make things right, we sent two notes to you (March 19th and March 20th) accepting our mistake and offering immediate assistance to resolve the issue, but did not hear back. We understand if our app is not right for you, and are always here if you change your mind.

Thank you,
Anton
Merchant Success Lead
Enoble Labs

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