StatusPro ‑ Order Status

StatusPro ‑ Order Status

Built for Shopify
From $9/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Meets Shopify's highest quality standards for speed, ease of use, and merchant value

Built for your business
  • Use directly in Shopify admin

About this app

Launched

July 27, 2022

Languages

English

Works with

Shopify Flow, Webhooks

Apply custom statuses to your orders and keep customers updated on order progress

Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress.

Reduce queries and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business. Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. more
  • Send auto emails to customers (or third parties) when order status changes
  • Have order status change automatically or when order is fulfilled
  • Order lookup page allows customers to track their order status
  • Update order status via QR code scan on your smartphone
  • Set order due dates to help manage your orders

Pricing

14-day free trial

Simple Plan

$9/month

  • 200 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 6 months data retention

Essential Plan

$19/month

  • 1000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks

Pro Plan

$29/month

  • 2000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks & Flow

Enterprise

$99/month

  • 4000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks & Flow

Simple Plan

$9/month

  • 200 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 6 months data retention

Essential Plan

$19/month

  • 1000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks

Pro Plan

$29/month

  • 2000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks & Flow

Enterprise

$99/month

  • 4000 orders per month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
  • 1 year data retention
  • Webhooks & Flow

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

29 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 12, 2024

I've been using this app since May 2023. It is easy to understand, and works exactly as advertised. More importantly, these Developers offer A+ customer support. As any seasoned Shopify Merchant knows, so much of the value of a Shopify app comes by way of its customer support. After all, each of our stores are different. So app developers have to tweak their apps in response to feedback. I have contacted StatusPro on two separate occasions for issues that were particular to my store. In both cases the Developers responded promptly, addressed my issues expertly, and corresponded exceedingly well throughout the process. Highly recommended.

Chimera BMX
United States
8 months using the app
January 30, 2024

I recently integrated the StatusPro app into our Shopify store and have been thoroughly impressed with both the app's functionality and the customer service provided by their team. The app itself is intuitive and seamlessly fits into our existing workflow, significantly enhancing our order tracking process.

What truly sets StatusPro apart, however, is their outstanding customer support. When faced with a specific requirement for our store, Daryl and the team were quick to respond and even customized the app to meet our unique needs. Their solution not only addressed our issue but also improved the overall customer experience on our site.

I highly recommend StatusPro to any Shopify store looking for a reliable and adaptable order tracking solution. Their commitment to customer service and willingness to go above and beyond is a rare find in the app marketplace.

Rustic Design CO
United States
2 months using the app
January 24, 2024

We're very happy with StatusPro. It has enabled us to keep customers informed about the status of their build-to-order products without adding much, if any, overhead by making it really easy to manage and transition from one status to the other. It saves us a lot of time by sending automatic emails with status updates.

Daryl has also been a terrific help by implementing a feature that we asked for and is great in his communication.

We definitely recommend StatusPro.

Empire of Minis
Netherlands
5 days using the app
January 15, 2024

Absolutely terrific app that works extremely well for our needs! We need to keep our customers up-to-date on pre-ordered items as well as to update them once the pre-ordered items are on-hand & pending fulfillment. We also need to be able to have custom updates between our shipping & pickup orders, and in conjunction with a tagging app + Flow, we are able to automate everything & do just that. We love that it integrates nicely with the order status page, and it's also really nice to be able to write a public comment that can be emailed + be seen by the customer on the status page when we need to do so which is useful for mass updates (e.g. a particular item is delayed). It's also improved our in-store pickup app flow as you can generate QR codes unique to each order (which we put onto our pickup order bags) which are scanned to update the status of the order as complete. Daryl's support has been top-tier from the start, and every reply has been insightful into helping us to achieve what we were looking for. I searched far and wide exhausting most possibilities for our needs (namely, custom updates), and OSP was by a fairly decent margin the best option in terms of both features & pricing.

K PLACE
United States
3 days using the app
November 25, 2023

Support is amazing. This app works great. We use it in conjunction with another app for orders that does not allow the status to be updated easily. This app fills in the gap. Definitely recommend.

Offroad Trading Company
United States
6 months using the app

About this app

Launched

July 27, 2022

Languages

English

Works with

Shopify Flow, Webhooks

Built by Indie SaaS

About Indie SaaS

5.0 average rating

1 year building apps for the Shopify App Store

63 Belmont Avenue, Belfast, NIR, BT4 3DE, GB

Support

Send a message

support@orderstatuspro.com

More apps like this

4.9 out of 5 stars 604 total reviews Free plan available
Empower your business with order lookup & sales solutions.
4.9 out of 5 stars 2583 total reviews Free plan available
Custom order tracker to build great order lookup experience
5.0 out of 5 stars 2900 total reviews Free plan available
All-in-1 order tracker, Track order for higher CSAT and sales
Built for Shopify