Hulk Order Status Tracker

Hulk Order Status Tracker

Reviews (114)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer service inquiries by enabling self-service tracking, which boosts customer confidence and satisfaction with real-time updates. It is user-friendly, with easy installation, setup, and integration into existing website themes, and offers customization to match the merchant's brand. Features like "email only" tracking meet specific needs, enhancing its usability. Merchants commend the app's performance and the support team's responsiveness in resolving issues quickly, noting a significant decrease in customer service emails about order status. Many recommend it for its comprehensive functionality and strong support, beneficial for both new startups and established businesses looking to improve customer service and operational efficiency.

December 15, 2023

Customer service is great! Haris was very helpful configuring the app to my store. Thank you!

Harmony Home Handmade
United States
About 18 hours using the app
HulkApps.com replied December 18, 2023

We're thrilled to hear that you had a positive experience with our customer service, especially with Haris! Our team always strives to provide top-notch service and it's wonderful to know this has reflected in your interaction. We're grateful for your 5-star review, and we'll definitely pass along your kind words to Haris. Your feedback is pivotal to us - please don't hesitate to reach out if you need any more assistance.

Best regards,
The HulkApps Team

April 6, 2024

The app is nice and also the support, even if you use the free plan.

Puppz
United States
24 minutes using the app
April 7, 2020

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

Emergency Lights
United States
Over 4 years using the app
HulkApps.com replied December 8, 2023

We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!

Best,
The HulkApps Team

March 6, 2020

Very interesting way to track orders..and FREE! I like that it is integrated to my store properly and looks part of my store as well. It simply redirect to 17track website and they do all the job for us. I like it!

MrBARTENDER
Canada
Over 4 years using the app
HulkApps.com replied March 9, 2020

The app looks great on your store! thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! You can also reach out to our support team - they're always willing to help how they can. Have a beautiful day:-)

November 4, 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Diamondrensu
India
About 4 years using the app
HulkApps.com replied November 4, 2022

Hi,

Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)

April 7, 2020

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

Battlbox.com
United States
Almost 4 years using the app
HulkApps.com replied December 8, 2023

We're thrilled to know that the Hulk Order Status Tracker is adding value to your business by reducing your customer service load. Your positive feedback means a lot to us. We always strive to create effective solutions for our users, so it's great to hear we're on the right track. Thanks for taking the time to share your experience, it truly helps to better our services.
Best Regards,
HulkApps Team

April 12, 2020

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

Instafreshener
United States
About 3 years using the app
HulkApps.com replied April 13, 2020

Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, and are glad your Customer Support emails have reduced :-)

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

April 7, 2020

We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

Carnivore Club USA
United States
Over 2 years using the app
HulkApps.com replied December 8, 2023

We're absolutely delighted to hear that our Hulk Order Status Tracker has helped decrease the number of order-related tickets for you! We work hard to develop effective solutions, so it's always fantastic to hear about successful missions! Thanks for your wonderful review and kind words, they mean a lot to us. Your feedback drives our continual commitment to improving our apps. Keep rocking!

Best wishes,
HulkApps Team

February 13, 2022

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

Prop Money Inc.
United States
Over 2 years using the app
HulkApps.com replied May 31, 2022

Thanks for the kind words. We are happy you are enjoying our app and we're looking forward to supporting you on this eCommerce journey.

September 24, 2019

I am so happy with this app as it looks clean, professional, and matches my theme perfectly! I contacted support about extra text I didn't want but couldn't remove myself and they were quick to respond and help me. I would recommend this app 10/10! Ive been wanting a free order tracker for so long and i'm so glad hulk apps came along to provide a free one. Thank you!!!

Ivy League Mafia
United States
About 2 years using the app
HulkApps.com replied September 24, 2019

Thousand thanks from our whole team for going such a length to write a review! Don't hesitate to reach out to us if you ever need any help with Shopify.