Reviews (114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for reducing customer service inquiries by enabling self-service tracking, which boosts customer confidence and satisfaction with real-time updates. It is user-friendly, with easy installation, setup, and integration into existing website themes, and offers customization to match the merchant's brand. Features like "email only" tracking meet specific needs, enhancing its usability. Merchants commend the app's performance and the support team's responsiveness in resolving issues quickly, noting a significant decrease in customer service emails about order status. Many recommend it for its comprehensive functionality and strong support, beneficial for both new startups and established businesses looking to improve customer service and operational efficiency.
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Bastante práctica y te brindan un muy buen servicio
Gostei
I have been using this app for quite some time. There had been issues while using it as we got to know from our customers. But recent updates seesm to have corrected the issues. The app is good to use. Recommended.
Hi there. I just wanted to apologize that our installer didn't work correctly. We really appreciate the recommendation, and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
Please don't hesitate to reach out to us in case you have any issues with our app!
I think this is a great App. It integrated with my theme, it is easy to setup, and they helped me customize it quickly. It used to be totally free, but now I do not like that the free version is very limited, and I consider the paid plans to be too expensive. So in the future not sure if I will keep it.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.