Hulk Order Status Tracker

Hulk Order Status Tracker

Reviews (113)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing customer service inquiries by enabling self-service tracking, which boosts customer confidence and satisfaction with real-time updates. It is user-friendly, with easy installation, setup, and integration into existing website themes, and offers customization to match the merchant's brand. Features like "email only" tracking meet specific needs, enhancing its usability. Merchants commend the app's performance and the support team's responsiveness in resolving issues quickly, noting a significant decrease in customer service emails about order status. Many recommend it for its comprehensive functionality and strong support, beneficial for both new startups and established businesses looking to improve customer service and operational efficiency.

February 5, 2024

it changes the image without my consent! If it happens again I'll uninstall everything from your company.

iSquaredYoga
Belgium
3 months using the app
March 5, 2024

Harris give me very good help

BabyToysHeaven
Hungary
About 1 month using the app
April 6, 2024

The app is nice and also the support, even if you use the free plan.

Puppz
United States
24 minutes using the app
December 15, 2023

Customer service is great! Haris was very helpful configuring the app to my store. Thank you!

Harmony Home Handmade
United States
About 18 hours using the app
HulkApps.com replied December 18, 2023

We're thrilled to hear that you had a positive experience with our customer service, especially with Haris! Our team always strives to provide top-notch service and it's wonderful to know this has reflected in your interaction. We're grateful for your 5-star review, and we'll definitely pass along your kind words to Haris. Your feedback is pivotal to us - please don't hesitate to reach out if you need any more assistance.

Best regards,
The HulkApps Team

October 10, 2023

Extremely useful! Highly I would highly recommend this.

Tino Car Care
United Kingdom
About 3 hours using the app
HulkApps.com replied October 24, 2023

Hello,

We're thrilled to know that you find our Order Status Tracker extremely useful! We really appreciate your recommendation as it means so much to us here at HulkApps. Reviews like yours that highlight the effectiveness of our app are invaluable for potential users and motivate our team to continue delivering top-notch services.

Remember, we're always here to assist if you need further support or features to enhance your experience. Thanks again!

Best Wishes,
The HulkApps Team

November 1, 2023

Immediate support. Thnks!!

Apnoia
Greece
3 days using the app
HulkApps.com replied December 4, 2023

Hello!

We're elated to hear that you received immediate support and are happy with our service. We value your appreciation and will continue to strive for excellence. Your feedback is crucial to us in providing top-notch service. If there's anything you need in the future or if you have any questions, don't hesitate to let us know.

Best Regards,
The HulkApps Team

April 7, 2020

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

Emergency Lights
United States
Over 4 years using the app
HulkApps.com replied December 8, 2023

We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!

Best,
The HulkApps Team

March 6, 2020

Very interesting way to track orders..and FREE! I like that it is integrated to my store properly and looks part of my store as well. It simply redirect to 17track website and they do all the job for us. I like it!

MrBARTENDER
Canada
Over 4 years using the app
HulkApps.com replied March 9, 2020

The app looks great on your store! thanks so much for the review; we're so happy to hear you're loving our Order Status Tracker app! You can also reach out to our support team - they're always willing to help how they can. Have a beautiful day:-)

November 4, 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Diamondrensu
India
About 4 years using the app
HulkApps.com replied November 4, 2022

Hi,

Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)

April 7, 2020

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

Battlbox.com
United States
Almost 4 years using the app
HulkApps.com replied December 8, 2023

We're thrilled to know that the Hulk Order Status Tracker is adding value to your business by reducing your customer service load. Your positive feedback means a lot to us. We always strive to create effective solutions for our users, so it's great to hear we're on the right track. Thanks for taking the time to share your experience, it truly helps to better our services.
Best Regards,
HulkApps Team