Reviews (111)

Overall rating
4.6
Counts per rating level
  • 84% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, customization options, and real-time order tracking. It's particularly beneficial for businesses with long shipping times and is praised for reducing customer service workload. Despite being free, it offers features on par with premium apps, making it a cost-effective solution for startups. The support team is also commended for their responsiveness and helpfulness. Its long-term use and recommendation by merchants indicate its reliability.

April 10, 2024

Really best app and best support team always available 24/7 .

Apperwear
France
19 minutes using the app
December 15, 2023

Customer service is great! Haris was very helpful configuring the app to my store. Thank you!

Harmony Home Handmade
United States
About 18 hours using the app
HulkApps.com replied December 18, 2023

We're thrilled to hear that you had a positive experience with our customer service, especially with Haris! Our team always strives to provide top-notch service and it's wonderful to know this has reflected in your interaction. We're grateful for your 5-star review, and we'll definitely pass along your kind words to Haris. Your feedback is pivotal to us - please don't hesitate to reach out if you need any more assistance.

Best regards,
The HulkApps Team

September 7, 2023

The app is amazing! And Vedran's support is even better! Thank you for everything! :))

Peixe de Botas®
Brazil
21 days using the app
HulkApps.com replied December 4, 2023

We're thrilled to hear that you're enjoying the Hulk Order Status Tracker! We put a lot of effort into making the app user-friendly, so your positive feedback truly means a lot to us. Also, we're glad to hear that Vedran's support exceeded your expectations. We will definitely let him know his assistance was appreciated!

At HulkApps, we believe in providing exceptional service and we're glad we hit the mark for you. Your encouraging words will inspire us to continue delivering the same level of support in the future.

Once again, thank you for your amazing review and the perfect rating. We're here to help you anytime.

Warm regards,
The HulkApps Team

October 10, 2023

Extremely useful! Highly I would highly recommend this.

Tino Car Care
United Kingdom
About 3 hours using the app
HulkApps.com replied October 24, 2023

Hello,

We're thrilled to know that you find our Order Status Tracker extremely useful! We really appreciate your recommendation as it means so much to us here at HulkApps. Reviews like yours that highlight the effectiveness of our app are invaluable for potential users and motivate our team to continue delivering top-notch services.

Remember, we're always here to assist if you need further support or features to enhance your experience. Thanks again!

Best Wishes,
The HulkApps Team

November 1, 2023

Immediate support. Thnks!!

Apnoia
Greece
3 days using the app
HulkApps.com replied December 4, 2023

Hello!

We're elated to hear that you received immediate support and are happy with our service. We value your appreciation and will continue to strive for excellence. Your feedback is crucial to us in providing top-notch service. If there's anything you need in the future or if you have any questions, don't hesitate to let us know.

Best Regards,
The HulkApps Team

April 7, 2020

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

Emergency Lights
United States
Over 4 years using the app
HulkApps.com replied December 8, 2023

We're delighted to hear that you and your customers love our Real-Time Order Tracking feature on the Hulk Order Status Tracker! Thank you for highlighting how easy it is to install and customize - we strive to make our app as user-friendly as possible. We truly appreciate your positive feedback and your recommendation. Your support helps us keep improving!

Best,
The HulkApps Team

November 4, 2022

I'm using this App for quite a long time, and I must admit that this App is not only wonderful for the great use you can get ,but for the easy way at the moment of setting it and running it. Client will be for sure, more than happy of getting this tool, easy to handle for client and less work at support dept. for merchants. I am now using almost all apps from Hulk team!

Diamondrensu
India
About 4 years using the app
HulkApps.com replied November 4, 2022

Hi,

Thank you so much for recognizing our app as a useful addition to your Shopify store. We are truly grateful for your feedback!
Thank you for choosing HulkApps as a provider of the valuable extensions to your Shopify store. We see you and we truly appreciate you!
Kindest regards from the team :)

April 7, 2020

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

Battlbox.com
United States
Almost 4 years using the app
HulkApps.com replied December 8, 2023

We're thrilled to know that the Hulk Order Status Tracker is adding value to your business by reducing your customer service load. Your positive feedback means a lot to us. We always strive to create effective solutions for our users, so it's great to hear we're on the right track. Thanks for taking the time to share your experience, it truly helps to better our services.
Best Regards,
HulkApps Team

April 12, 2020

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

Instafreshener
United States
About 3 years using the app
HulkApps.com replied April 13, 2020

Hey there, thanks so much for the review; we're so happy to hear you find Order Status Tracker App easy to use! We love the fact that customers can track their orders online, and are glad your Customer Support emails have reduced :-)

You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

April 7, 2020

We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

Carnivore Club USA
United States
Over 2 years using the app
HulkApps.com replied December 8, 2023

We're absolutely delighted to hear that our Hulk Order Status Tracker has helped decrease the number of order-related tickets for you! We work hard to develop effective solutions, so it's always fantastic to hear about successful missions! Thanks for your wonderful review and kind words, they mean a lot to us. Your feedback drives our continual commitment to improving our apps. Keep rocking!

Best wishes,
HulkApps Team