Reviews (118)

Overall rating
4.5
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its responsive customer support, ease of use, and effective tracking capabilities. They appreciate its seamless integration, user-friendly interface, and customization options that align with their store's branding. The app helps reduce customer inquiries about order statuses, improving business efficiency and customer satisfaction. It also offers multilingual support and is free, providing significant value to merchants.

September 6, 2019

Thanks for this awesome app guys! Yet another great addition to the HulkApps family helping us to manage our websites with ease adding functions otherwise not available on the limited fundamental Shopify base!

- Just 1 point so far... When I tested this feature I noticed that on one order that has been partially fulfilled is in-fact posted as "shipped", maybe we could have an option of "Order ...

ThatDailyFord Store
United Kingdom
10 months using the app
HulkApps.com replied September 9, 2019

Thanks for taking the time to bring this to our attention. We always aim to deliver a great experience.

We will use the feedback to make us better and to ensure this feature ...

October 10, 2019

Installed the app today and encountered a small problem. Email after the developers and ... Super how quickly a question is answered. Everything working, problem solved. Thanx

SportHotic
Netherlands
9 months using the app
HulkApps.com replied October 10, 2019

It's great to hear that our team was able to sort out the issues you were having with your Shopify store! Thanks so much for leaving us this review; we're really glad to hear ...

March 4, 2020

Truly free and truly helpful! Does everything you need it to do as a tracker. I've used this app for quite some time and I like it.

Couplie
United States
8 months using the app
HulkApps.com replied March 5, 2020

Hey there, thanks so much for the review; we're so happy to hear you're enjoying using our Order Status Tracker app! We definitely pride ourselves in offering top-notch ...

Edited April 14, 2020

OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go

Shop Personalised Gifts
United Kingdom
7 months using the app
HulkApps.com replied April 13, 2020

Hey, I’m so sorry you felt this way. We were just trying to give an exceptional experience to all our users, free and otherwise.

We should've given our existing customers an ...

September 10, 2019

Great app, great support! Quick and easy to set up. Had a bit of an issue with some personalization requirements but a quick message to their support and all was sorted in a timely manner. Would highly recommend (especially as it's free!!!).

Followasheep.com
United Kingdom
7 months using the app
HulkApps.com replied September 10, 2019

Thank you for using one of our apps. We’re glad you enjoyed our app and service.

April 8, 2020

The support here is fantastic. They responded fast and resolved my issue relatively quickly. Helpful app :)

ImpactBright
United States
7 months using the app
HulkApps.com replied April 8, 2020

We are so grateful for your kind words. We are thrilled that you loved your experience; our experts are always standing by to help; Please reach out if you need any other ...

May 3, 2020

it fit perfectly and bland properly in my store!
easy to install and set up.. just dont forget to copy the shipping link and show it in your store page ;)
Good job!

XTRAVSHOP
Canada
7 months using the app
HulkApps.com replied May 4, 2020

We are so grateful for your kind words. We set a high standard for ourselves, and we’re so glad to hear this was met in your interaction with our business!

If you wish to, ...

December 17, 2019

Great app. Exactly what I was looking for. And great customer service. They helped me getting the app fuctioning properly.

QLGadgets
United States
6 months using the app
HulkApps.com replied December 17, 2019

Thanks so much for the kind words! We really appreciate the review. We're very happy to hear that you were able to get an awesome experience from some of our great ...

October 20, 2019

It is an excellent tool for help. Very handy to use with several useful options that help in selling products. It is a must have for having a store.

dog4shine
Portugal
6 months using the app
HulkApps.com replied October 21, 2019

Hi there! Thank you so much for the recommendation; we're really glad to hear that we impressed you so much, that you left us a 5-star review. :-)

February 26, 2020

Hulk apps do the best free apps. I tried several other paid apps (for diferent purposes) and hulk is always the best option saving quite a lot of money, and their apps don't give me any trouble

The Quaint Club
United States
6 months using the app
HulkApps.com replied February 26, 2020

Hey there! Awesome to hear. We're here when you need us and we're excited about your road ahead. Please don't hesitate to lean on us as a resource!