O: Auto Tag & Flow Automation

O: Auto Tag & Flow Automation

Reviews (91)

Overall rating
4.6
Counts per rating level
  • 93% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 27, 2024

Best in class support, very fast and knowledgeable! simple user-friendly interface and very reasonable free tier limits, loving the Shopify Flow integration, was the sole reason originally got the app, since then got a couple order auto-tag workflows that became extremely useful even though originally thought we'd never need such functionality.

keyshop-il
Israel
4 months using the app
Flowise replied December 30, 2024

Thank you for your fantastic review of the Auto Tag & Flow Automation app! 🌟 We’re so glad to hear you’re loving the Shopify Flow integration and how the app has helped with your order auto-tag workflows—sometimes the features we don’t expect become the most useful! 😊

It’s awesome to hear you’ve had such a great experience with our support team as well. 💯 We’re here to keep things running smoothly for you!

Thanks for choosing Auto Tag & Flow Automation! 🚀🙌

November 16, 2024

App used to be fantastic, they recently changed their pricing model and didn't inform us so the app stopped working until we upgraded. Pretty dissapointing.

YVR Cookie
Canada
Over 2 years using the app
Flowise replied November 18, 2024

Hi there,

Thank you for your feedback. We’re sorry to hear about your frustration with the recent changes to our app. Since 2022, our app has been free, and we truly appreciate your long-term support and loyalty.

To continue providing and enhancing the app, we introduced a new pricing model and informed all our users via email on November 5, 2024. If you didn’t receive this notification, please check your spam or junk folder. If you still can’t find the email, feel free to reach out to our support team at contact@omegatheme.com. We strive to ensure all information is clear and communicated transparently to our users.

We understand that changes like this can be challenging and hope you understand our situation. We’re here to help with any questions or concerns you may have and assist you with the upgrade process if you choose to continue using our app.

Thank you for your understanding and continued support.

Best regards,
Kaylee from Auto Tag team

December 5, 2024

Ever wondered where your sales are coming from? This app has so many features to tell you everything you'll ever need to know! It's pretty amazing, I highly recommend! Their support team is amazing, you're in excellent hands if you happen to chat with Joyce! Thanks again!

Milk Depot Inc.
Canada
21 minutes using the app
Flowise replied December 6, 2024

Thank you for the amazing review! 😊 We're so happy to hear that the Auto Tag & Flow Automation app is helping you track your sales and providing everything you need to know. 🌟 We're also thrilled that Joyce could assist you—she's fantastic! Thanks for highly recommending us! 🚀

August 11, 2024

Easy to use app and great support. Tags all the workflows we need

Possum Play UK
United Kingdom
Almost 2 years using the app
Flowise replied August 13, 2024

🌟 Thank you for your great feedback! We're glad to hear that you find the Auto Tag & Flow Automation app easy to use and that it tags all the workflows you need. 😊 It’s also wonderful to know that you’re happy with the support. If you need any more help, we're here for you!

June 17, 2024

Extremely useful app and is almost invaluable to me in keeping on top of my order priorities and knowing exactly what's what at a glance.
Had a minor issue where the app stopped working, but a quick chat with their team resolved all issues within 24 hours. Cannot fault them - amazing. Would definitely recommend.

Laserforge Miniatures
United Kingdom
5 months using the app
Flowise replied June 21, 2024

Thank you for your wonderful feedback! We're thrilled to hear that our app is extremely useful to you in managing your order priorities effectively. We're also glad that our team resolved your issue promptly and that you had a positive experience with our support. Your recommendation means a lot to us! 😊🌟

November 21, 2024

L'app funziona correttamente e l'assistenza è molto veloce a rispondere

Your Daily Wellness
Italy
About 1 hour using the app
Flowise replied November 26, 2024

Grazie mille per il tuo feedback positivo! 🌟 Siamo felici di sapere che l'app funziona correttamente e che il nostro supporto ha risposto velocemente. Se hai bisogno di assistenza in futuro, siamo sempre qui per aiutarti! 📱💬
Buona giornata!

September 24, 2024

Won't load Was really hoping this was going to be what we needed!

My Fit Foods
United States
9 minutes using the app
Flowise replied September 25, 2024

Hi,

We're truly sorry to hear that the app didn’t load properly, and we completely understand how disappointing this must have been, especially when you were hoping it would be the perfect solution for your needs. We strive to provide a seamless experience, and it’s unfortunate that the app didn’t work as expected for you.

Although we would like to better understand the root cause of this issue, we noticed that you haven’t reached out to our support team for assistance. Our team is here to help resolve any issues that arise, and we’d love the chance to troubleshoot this with you. It’s possible that the problem could be quickly fixed, and we’d hate for you to miss out on the app’s potential without having the opportunity to support you through it.

We kindly encourage you to reinstall the app and allow us to assist you in identifying and resolving the issue. Our support team has already sent you an email offering further help, and you can either reply to that email or contact us directly via our live chat, which is available 24/7, or email us at support@omegatheme.com.

We’re committed to providing the best possible experience, and we hope you’ll give us the opportunity to make things right.

June 21, 2024

Neil was amazing in helping us set up a couple of order tags. If it isnt clear these guys have an amazing feature - they can set up tags that put 'New customer' and 'returning customer' in the tags on the order page - so if you're sending flyers with discount codes for first time customers to place their second order and want to see it quickly, this is the thing for you. their help has been absolutely brilliant and they have a feature right there that i don't think you can get anywhere else - at least i struggled to find it. install it now!

Fosse Living | Luxury Home Fragrances
United Kingdom
24 days using the app
Flowise replied June 23, 2024

Thank you for the fantastic review! We're delighted to hear that Nielwas amazing in helping you set up your order tags. Our unique feature for tagging 'New customer' and 'returning customer' on the order page is indeed a game-changer, especially for businesses wanting to quickly identify first-time customers for targeted discounts. We're glad our app could meet your needs where others couldn't. If you need any more assistance or have further feedback, don't hesitate to reach out. Install Auto Tag & Flow Automation app now for seamless order management!

July 8, 2024

I just discovered this wonderful app after Joyce from the Omega Pixel team recommended it to me. She was also really very kind in helping me get the setup right.

I think it's so helpful because it allows you to get an overview of all the orders quickly, without going into each one, clicking, searching, and taking a long time. I will have a chance to study it well with a little more time, but now it looks awesome.

Virela
Italy
4 days using the app
Flowise replied July 12, 2024

Thank you for sharing your experience with the Auto Tag & Flow Automation app! 🌟 We're delighted to hear that you found the app through Joyce's recommendation and that she was very kind in helping you set it up correctly. It's great to know that the app allows you to get an overview of all your orders quickly and efficiently. If you have any further questions or need additional assistance as you explore the app more, please feel free to reach out. We're here to help! 😊📦

April 18, 2024

Have been using this app to help tag orders and customers. Tagging orders based on rules sets really helps our marketing and fulfilment team track orders and customers that meet rule sets. Features are great and support team are prompt if you ever need assistance.

Beauty Emporium
Singapore
About 5 years using the app
Flowise replied April 22, 2024

Thank you for your wonderful feedback on the Omega ‑ Auto Tag & Flow app! 🌟 We're thrilled to hear that our tagging features are making a positive impact on your marketing and fulfillment teams. It's great to know that the rulesets are helping you effectively track orders and customers. We're also glad that our support team has been there for you whenever you needed assistance. Your satisfaction and success are very important to us. If there's anything more we can do to help, please reach out. Thanks again for choosing Omega and for sharing your experience! 🚀👍