Reviews (6)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 19, 2025

Great experience with the app and the support team. We initially had a few formatting issues, but the support team fixed them within 24 hours. I would highly recommend.

CCS
United States
5 days using the app
September 12, 2025

Muy fácil de usar y clara para los clientes. Ahora pueden seguir sus pedidos sin tener que escribirme cada vez, lo que me ahorra tiempo y da más confianza. La instalación fue rápida y funciona perfecto.

Camisas a medida
Spain
9 minutes using the app
Ground Zero Apps replied September 16, 2025

Gracias. Nos alegramos que sea últil y ayude a agilizar tu trabajo.

June 24, 2021

This is the best order tracking app out there, hands down. There is no other app that I have found that can provide customers with a detailed timeline that includes production time. The recent addition of an Estimated Delivery Date widget on your product pages make this so much more than just an order tracking app. The developers are quick to respond to questions, and will take users suggestions and implement them in future updates. Amazing!!

GolfBallGuts
Canada
About 2 months using the app
Ground Zero Apps replied September 16, 2025

Thank you so much for your amazing review! We’re thrilled to hear you’re enjoying the detailed tracking and the new Estimated Delivery Date widget. Your feedback motivates us to keep improving 🚀.

December 14, 2022

This app has been a great find to provide our customers with another method for tracking their orders through self-service. The support team is responsive and solves questions quickly.

Heirloom Roses
United States
About 1 month using the app
Ground Zero Apps replied September 16, 2025

Thank you for your kind words! We’re glad the app helps your customers track their orders easily, and it’s great to know our support team has been helpful 🤝.

July 1, 2022

It's a great app! very useful to use and perfect for customer service. Definitely a must have for any e-commerce store!

WAKI GO® Freeze Dried Products
Mexico
About 23 hours using the app
Ground Zero Apps replied September 16, 2025

We really appreciate your feedback! It’s fantastic to hear the app is useful and helping improve customer service. Thanks for recommending us 🙌.

June 29, 2023

Great app. It does exactly what you expect it to and performs well. Very good/professional technical support too.

Sitting Pretty Halo Hair Extensions
Australia
3 minutes using the app
Ground Zero Apps replied September 16, 2025

Thanks a lot for your review! We’re happy to hear the app is working as expected and that our support team has been able to assist you quickly and professionally 🙏.

September 26, 2022

An excellent app with wonderful customer support! It has beautiful UI and fully customisable.
I highly recommend it!

DefkalionJewelry
Greece
3 days using the app
September 1, 2022

Good order tracking app with great customer support. Solved my problems without delays. Good gui for showing tracking

LinkedIsekai
Australia
6 months using the app
September 14, 2021

I discovered this order tracking app, and I'm really pleased. One of the best order tracking apps so far. I recommend it without hesitation!

Reoosefit
France
36 minutes using the app
February 22, 2021

If you haven't tried this app yet, you MUST do so!! And here's why. The app now supports local pickup and delivery thanks for the amazing work by the developers' team. I had an issue with one of the local pick up order, the team deploy a fix in less than an hour and viola!! The tracking was fixed for all types of fulfillment. What's amazing? I'm using the FREE plan and they did what i requested without hesitation or asking to upgrade! I've deleted so many tracking apps and will be using this one for as long as I have a shopify store :) THANK YOU OTP!!!

Myralena
United States
19 days using the app