Reviews (10)

Overall rating
4.4
Counts per rating level
  • 80% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 10% of ratings are 1 stars
January 2, 2022

Order Trigger is one of the best apps that we have added to our store. We needed a way to send orders to all of our vendors and there were multiple vendors per order. The best part has been the customer service! Robert is a joy to work with he is always helpful and responsive. He has customized things to work for us and it has been a god send!

Bitch New York
United States
Over 3 years using the app
Robert Banh replied January 2, 2022

Thanks for using OrderTrigger. We're always adding new features to the app so feel free to reach out if there's anything we can do to help automate your business.

Edited September 20, 2017

Great job, does exactly what I needed it to do. Very helpful with regards to support. I can't recommend this app more!! TRY IT.

Rosin Tech Products
United States
About 3 years using the app
April 25, 2016

The email triggers works awesome as advertised. Developer was also able to add additional email trigger options which made this even more useful for our specific needs. Strongly suggest giving this a shot if you need user-definable email trigger functionality.

Burger Motorsports
United States
Over 1 year using the app
March 24, 2016

Amazing and simple. This app is exactly what we were looking for and Robert was extremely helpful to work with.

Our online store is split between merchandise and coffee and we needed to have coffee orders sent to our coffee roaster. Not a problem with this app. 5 Stars hands down.

Modern Times Beer
United States
About 1 year using the app
July 19, 2019

Great app, simple, does what it says. The support is quick and amazing. The guy answered my questions quickly and got my trigger working like I wanted. I have product options I needed sent to my vendor and since they are not native to Shopify (I use the Advanced Product Options app) I wanted to make sure the specific fields are included.

Reception Flip Flops
United States
10 months using the app
May 28, 2020

I use this app to help allocate/automate orders based on zip/post codes.
Everything I asked to be changed or tweaked was done in a timely manner nothing was to big or small for the developer to help me out. Highly recommend outstanding customer service.

M.A.S MEAT CO.
Australia
7 months using the app
Robert Banh replied July 4, 2020

Thanks for leaving a review! We aim for speedy support and responses. Have a great day!

September 28, 2016

We use Order Trigger to send out customized emails to various vendors, depending on the contents of an order. This is superior to Shopify's built-in workaround based on fulfillment services. Order Trigger generates a single email to the customer and allows the merchant to fill an order in one go, rather than breaking it up by fulfillment providers. Highly customizable and extremely flexible, Order Trigger will probably do what you need right out of the box. However, we also found Rob incredibly helpful when a little customization was requested. He is fast and friendly!! Thank you for creating this app!

Serena Rockey @ Merchant Federation

Casabellafineart
United States
5 months using the app
Edited November 11, 2019

It might be the best at what it's doing. I like the possibility to edit what the emails to the suppliers will look like. And it's great to be able to set triggers on all things conceivable. It is too expensive however, that's the big problem with Shopify. App creators don't hesitate to charge almost as much at the Shopify subscription for just a tiny part of what I get from Shopify, which in the end makes Shopify really expensive. I think 9,9 would be an OK price. 20 is not an OK price for this.

For me I would really like if the app could generate a supplier portal link where the supplier could enter tracking code for shipments and by doing so automatically fulfill or partly fulfill an order. Then it would be complete! Well OK it would be complete if it could also place orders directly with other stores (magento and so fort), but that's more like a dream :)

Hearty
Sweden
About 3 years using the app
May 4, 2018

Awesome App, does exactly as described.
We use it to email a copy of our wholesale orders to the sales reps that service the account.
What makes this app super awesome though is the customer support. Super fast responses to questions and ability to make changes to make the app work even better for us. Thank you!

Pickybarsb2b Com
United States
4 days using the app
August 9, 2018

Was to be used for detecting high risk orders but emails were being generated for low risk rendering the app useless. No support from the developer either. Avoid.

Koilive
United Kingdom
2 days using the app