Confirm COD Orders Instantly

Verify that a customer has legitimately placed a Cash on Delivery (COD) order, by sending an OTP through SMS & verifying their phone number.

Identify Bogus COD Orders

Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders. Reduce expenses on attempted deliveries for fake orders.

Improve Operational Efficiency

Automating the process of COD verification backed by technology improves the operational efficiency of your business.

About Order Verification via OTP

SMS Verification to cut operational losses using Cash on Delivery SMS Verification on auto-pilot.

Why verify your COD orders?

Cash on delivery (COD) is a great enabler for the e-commerce industry. It contributes to more than 50% of all e-commerce transactions. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using Cash on Delivery Verification, you can ensure that your COD orders are legitimate before you ship them out.

How does it work?

Once the customer pays for their order by choosing the Cash on Delivery (COD) payment option, they will be redirected to an thank you page. They would then need to verify their order by entering the OTP sent to their mobile phone via SMS.
Once the order is confirmed via OTP authentication, the customer is redirected to their order status page (also known as the thank you page) and the order details are displayed.
As a store owner, you can track the status of COD orders from the "Orders" tab on your Shopify Admin Dashboard. For authenticated orders, you will see a “COD Verified” tag. For bogus/unverified orders, you will see a “COD Pending” tag and you can choose to cancel such orders to eliminate RTO.