Enhanced Customer Ease
We give our customers the ease of correcting their mistakes even after placing an order which results in elevation of client retention.
Maximizing Repeat Purchases
Edit/Reorder from the order confirmation email, account page and thank you page directly increases repeat purchasing.
Minimizing Customer Support
With Orderease customers get the flexibility to edit/Cancel orders on their own, thus the number one reason to reach support gets nullified.
About OrderEase: Edit‑Cancel‑Reorder
Client retention is the key of e commerce business. Understanding the problem statement of customer and acting wisely on a solution is what add value to the business.
It's the trust that we build with the customers helps us retaining most of the clients. Evaluation is the need of hour. In the world full of competition everyone needs one smart move to take an edge over the other.
People love stores that reduces efforts off the customers and help them correct their own mistakes. And allowing them to own their orders is one smart move that builds a sense of trust in them. Typed wrong address ? Or added a wrong phone number ? Or ordered the wrong amount of Items ? Want to add more?? Don't worry, you don't need to go through the tactic process of connecting to the service centre or reaching the store, just take a step back and edit your order as you desire. Wouldn’t it be amazing if the customer had a control over this.
Cancellation is better than return. What if someone placed an order by mistake. Or maybe at some point they don’t want the order to be delivered. Allowing them to cancel the order at any point could solve cost and time at very high scale. Money saved is money earned and if we look at the rate of returns happening we would understand the need of this feature. It could save millions of efforts and revenue with just a click.
Looking over a bigger picture of customers retention bring repeat purchasing into actions. Allowing customers to reorder any of their previous orders reduces their efforts. If they know what they have to buy they should not search it every time and there comes the reorder feature that allows user to directly place orders that have been previously purchased with one simple click. Showing this feature at multiples pages like account page or thank you page makes it easily accessible and a valuable add on to the store.
OrderEase dedicates it services to build your trust with your customers. Our scalability is directly proportional to yours. Every opportunity has a small gap that needs to be filled with right actions and we help you do that. With just couple of clicks you can have all these features with you. The market says having this feature increases the sale by around 37%. The only step that you need to take is understanding what your customers wants. We understood ours now its your turn.
How does OrderEase Work?
Once you install, through our auto install process, it would hardly take 4-5 minute, one-time setup will help you edit/reorder your order. On your customer account page you will get the provision to edit/reorder your order . The same features will be enabled on order status page and order confirmation email.
*24 X 7 support for any assistance in installation.
Pricing 14-day free trial
* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
I am looking for this function for a long time. Great app and prompt customer feedback. Highly recommend.
App works as expected but I have never experienced a more dedicated support. We are a very demanding and details-focused customer so our bar is high - we demand exact execution and fair pricing along with quick on point communication. These guys are great and we will be transferring all of our stores to them. Looking forward for more functionality too!
We used this app and it was really helpful. the installation was simple and easy to configure. Thank you for all support