Ordergroove Subscriptions

Ordergroove has helped us grow our customer LTV and improve retention. We've appreciated their ready support and innovation within the space. Their team partners with us on our needs and always thinks of us for new programs that might be a fit.

We have been very pleased with our experience with Ordergroove this past year. The tech support team and account managers have all been easy to work with, extremely helpful, and insightful. Our account rep provides detailed analytics with us each month and we work together to strategize the best experience for our customers. I feel like they take us seriously and remember details about our business making this a genuine partnership. We've had a lot of success implementing their suggestions, so I highly recommend Ordergroove over any other subscription app if you're serious about scaling.

Ordergroove is an incredible subscription platform that has had a remarkable positive impact on our business. Not only does it offer revenue-boosting features and progressive discount capabilities, but their merchant success management and technical support is exceptional. The platform is user-friendly and the support team is knowledgeable and always ready to assist. Highly recommend.

The ordergroove team is absolutely fantastic and works tirelessly to help us grow our subscription program!

Since launching Ordergroove, we've seen a significant increase in customer retention and loyalty, as well as a boost in overall revenue.

One of the capabilities that has been the most impressive is the platform's ability to seamlessly integrate with Shopify. This has made managing our subscription program much easier and more efficient, allowing us to focus on providing exceptional coffee and service to our customers.

What's more, the level of support we've received from the Ordergroove team has been exceptional. From onboarding to ongoing assistance (even developing new features!), they have been with us every step of the way to ensure that our subscription program runs smoothly and effectively.

Overall, we are extremely satisfied with our experience with Ordergroove and would highly recommend it to any business looking to grow their subscription program. It's an excellent solution that truly delivers on its promises. We anticipate that It will be a key part of our growth strategy for many years to come!

Subscriptions were something that we knew we needed to add to our tool bag, but finding and choosing the right partner was a task in and of itself. I am pleased to say that Ordergroove worked out to be the perfect fit for us. The set-up processes was a bear, however this was because of all of our existing Shopify apps and technology, which Ordergroove did an amazing job integrating and owning the entire process. Once launched, we have seen nothing but instant success. Thanks, Ordergroove Team!

We migrated to Ordergroove 2 years ago. As our business grew, the demand for robust and scalable subscription management platform increased, and Ordergroove platform allowed us to resolve our technology challenges of that time, create personalized subscription experiences along with ensuring that their robust platform can handle different pricing offers and product plans, higher levels of traffic, transactions, and data. With Ordergroove’s open API we were able to create tailored customer experiences for new vs active subscribers with enhanced upsell strategies. Ordergroove has been a great partner that offers a great CSM support, advanced reporting, open APIs, integration with our Loyalty program, and a high level of flexibility and customization.

The level of support we've received from the team at Ordergroove has been top-notch. Pre-launch, our implementation manager, Mike, was extremely supportive in trouble-shooting all tech issues and since launch, our customer success manager, Valerie, and the OG customer service team have been super responsive and helpful.

Subscriptions are a relatively new program for Kodiak. We originally signed on with a competitor and had many challenges getting the program launched and configured properly. Making the switch to Ordergroove was a great decision for Kodiak. Their support throughout the set up and post launch have been so helpful. They continue to help us optimize our program. The team is always there to offer valuable recommendations and new tools to further enhance our subscription program.

Partnering with Ordergroove took our subscription experience to the next level. We were previously working with a different subscription provider but running into layers of issues, especially as our business grew quickly and we needed a partner who could help us scale. Ordergroove helped us enable a better subscriber experience that resulted in a much higher customer lifetime value. We also saw a drastic reduction in the number of support calls we get from subscribers after migrating to Ordergroove.

We think of the Ordergroove team as an extension of our team. They are as invested in our success as we are and they are excellent partners. Together we have worked really hard on growing our subscription program and we are definitely reaping the benefits.

The team has extensive experience in the space and offers exceptional support. I’d recommend the platform to those looking for a subscription partner!

Subscriptions have been a game-changer for us in bringing in repeat customer revenue. Everyone on the Ordergroove team has been so helpful and knowledgeable. We're really happy with Ordergroove and we're excited for our subscription program to keep growing.