Reviews (45)
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I have never given such a low score, but in this case I have no option. I have a paid plan and the automatic email sending option is not working. I have tried three times to get help from support, but they always stop responding. This last time, no one responded to me. I am only asking for help to solve this problem, but I will certainly end up looking for another alternative.
Support is awesome, David was very kind and responded very fast to my requests. I used another app for years with a very complicated interface and monthly fee. Ordersify is simple to use and free.
We had an issue with downloading and printing our orders so contacted the Ordersify help desk via the online chat and our problem was swiftly responded to with comprehensive instructions to follow and the situation was rectified very quickly and professionally by the efficient staff. Thankyou!
We really appreciate you taking the time to share your feedback on our services.
Feedback like yours elated us and makes all our efforts to provide excellent support worthwhile. We are always here for you whenever you need our help.
With gratitude,
Linda
I have been using Ordersify for quite some time now, It's easy to edit the templates and we have had great success utilizing the help feature to chat with the team behind ordersify to address any app crossover issues that have come up. occasionally we have had some items not want to show up on our invoices/pick sheets and it was causing errors with fulfullment. I reached out to ordersify and they were able to not only fix it, but fix it FAST. I was impressed at the ability to get this done in an efficient, helpful, and correct way. It really lifted a huge burden off my shoulders and eliminated the risk of continued errors fulfilling orders. Thank you Ordersify team!
Thank you for spending your time for such wonderful feedback. It really made our day!
It is always a pleasure for us to hear that customers are satisfied with our service. It is the great motivation that keeps us striving for the better.
Whenever you need help with Ordersify, feel free to drop us a line via Live Chat channel. Our support team are always eager to help you overcome any issue there is in your journey.
Best Regards,
Linda
This is a disturbing app, please save your time and money. The app cannot add basic numbers, and you must use Word to redo the invoice. When contacting support they tell you they will fix it then do nothing. Ordersify will refuse to publish reviews but we have approached Shopify to remove this unscrupulous app.
Ordersify reviews are fabricated I have spoke to several business's with the same issue.
Really enjoy this app! Found it easy to use, even on the unpaid version. Highly recommend it.
We would however love some more template layouts.
Great support! We've loved using this app for printing packing slips and orders! Thanks for being one of the good apps on Shopify!
I am very happy I found this app. It was very user friendly in customizing a template. Very easy to use!
This app is the best of all shopify to be able to automate your invoices, actually I am Spanish speaking, and anyway, the customer service of this app is the best I have ever seen, congratulations! The app is very good and above all the customer service, I have contacted them and practically in minutes, they have resolved all the doubts and solved the problem. I recommend it. One of the best free apps without a doubt
We use this to print all of our packing slips and it works great. Great customer service too. We had a problem at 9:30pm EST and Andy responded immediately and resolved our issue after just a few correspondences.