OrderSurvey Post Purchase Poll

Name: OrderSurvey Post Purchase Poll
Brand: Vigilance
Rating: 4.0 (1 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.0 (1)
Developer: Vigilance

Install

View demo store

OrderSurvey attribution survey on a Shopify Thank you page

Learn how customers found you with surveys on your Thank you and Order status pages.

Add post-purchase surveys to Shopify's Thank you and Order status pages. Learn how customers found you, collect checkout feedback, or measure NPS. Choose all orders, first orders, or repeat orders. First/repeat targeting on Order status requires the classification from the Thank you block. Use 7 question types and conditional follow-ups, then review answers in your dashboard. Add each block in Shopify's checkout editor, with no code required.

Add survey blocks to Thank you and Order status pages without code.
Ask how customers found you, collect feedback, and measure NPS.
Choose from 7 question types and show follow-ups based on each answer.
Choose first or repeat orders; filter by order value, products, or country.
Review response trends in your dashboard and export answers to CSV on Pro.

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Free

Features

100 responses per rolling 30 days
Unlimited surveys
Thank you and Order status pages
Conditional follow-up questions
Survey targeting rules
7 question types, including NPS

Pro

$49 / month

Features

Everything in Free
Unlimited responses
CSV exports
Webhook alerts for low NPS answers
Priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating

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0% of ratings are 2 stars
0% of ratings are 1 stars

All reviews

September 19, 2026

Simple and easy-to-use post-purchase survey app

I tested OrderSurvey for a post-purchase attribution survey in our German Shopify store (“How did you hear about us?”). Setup was straightforward, and the survey worked correctly on the Shopify Thank You page during a real test order.

I especially liked that the app is focused and easy to configure without unnecessary complexity. The free plan is also a good way for smaller stores to get started.

For our store, however, we need more extensive language customization, as some customer-facing elements remained in English even though our store is German. We also need more advanced options for analyzing and evaluating survey responses, as well as greater control over the visual appearance and layout of the survey.

Overall, OrderSurvey is a promising and straightforward solution for simple post-purchase surveys. For our specific needs, the localization and analysis options would need to be more comprehensive.

Sera Benia Verlag

Germany

About 23 hours using the app