OrderX

OrderX

Pricing
Free plan available
Rating
5.0 (1)

Automate COD order confirmations on WhatsApp. Reduce fake orders and delivery returns.

OrderX helps merchants manage cash-on-delivery orders by sending automated WhatsApp confirmation requests through the official WhatsApp Cloud API. Customer responses can confirm or cancel orders, and OrderX updates the related Shopify order with tags and notes. Merchants can also automate dispatch, tracking, cancellation, review, and abandoned checkout messages, while controlling delays, working hours, retries, exclusions, and blocked numbers.

OrderX helps merchants manage cash-on-delivery orders by sending automated WhatsApp confirmation requests through the official WhatsApp Cloud API. Customer responses can confirm or cancel orders, and OrderX updates the related Shopify order with tags and notes. Merchants can also automate dispatch, tracking, cancellation, review, and abandoned checkout messages, while controlling delays, working hours, retries, exclusions, and blocked numbers. more
  • Automate COD order confirmations through the official WhatsApp API
  • Let customers confirm or cancel orders directly from WhatsApp
  • Automatically add confirmation tags and notes to Shopify orders
  • Control message delays, working hours, retries, and exclusions

Languages

English

Works with

  • Shopify Admin
  • WhatsApp Business Platform

Categories

Pricing

Choose the plan that best fits your business.

OrderX Free

Free

Features

  • 10 free confirmation template messages
  • Official WhatsApp Cloud API
  • Confirm and cancel response buttons
  • Automatic Shopify tags and notes

OrderX Growth

$2.99 / month

0.01$ per msg

Features

  • Unlimited automated order messages
  • Confirmation, dispatch and tracking
  • Review and abandoned checkout messages
  • Advanced schedules, retries and rules

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
October 2, 2026

Really useful app for automating COD order confirmations on WhatsApp. Setup was straightforward, and the automated confirmation workflow saves a lot of manual follow-ups. Great option for Shopify stores handling a high volume of COD orders.

Mr Ginseng
Pakistan
About 2 hours using the app

Support

App support provided by Inbound Agency.

Developer

Inbound Agency

128 City Road, London, United Kingdom, London, BFP, EC1V2NX, GB

Launched

August 28, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    Order fulfillments, order edits, all order history for the last 60 days

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