Orivio AI Chat & Support

Orivio AI Chat & Support

Pricing
From $51.99/month. Free trial available.
Rating
0.0 (0 Reviews)

Most AI bots guess and hallucinate. Orivio answers only from your real, live store data.

Most AI support bots are guessing machines — they invent products you don't sell, promise stock you don't have, and misinform shoppers about your policies. Orivio reads your live Shopify catalogue, inventory and published policies before it ever answers, so nothing is invented. Order lookups are gated behind a 6-digit email code. Also live on WhatsApp, Instagram, Messenger and Telegram. When a conversation needs a person, Orivio hands off instantly with the full history attached.

Most AI support bots are guessing machines — they invent products you don't sell, promise stock you don't have, and misinform shoppers about your policies. Orivio reads your live Shopify catalogue, inventory and published policies before it ever answers, so nothing is invented. Order lookups are gated behind a 6-digit email code. Also live on WhatsApp, Instagram, Messenger and Telegram. When a conversation needs a person, Orivio hands off instantly with the full history attached. more
  • Live catalogue sync — reports sold-out stock, never invents items
  • Secure 2FA order tracking, with admin-set rules for cancels & refunds
  • Policy answers strictly from your own published pages
  • Seamless handoff to your team, with the full chat history
  • Native multilingual support — replies in the shopper's language

Languages

English

Categories

Pricing

Choose the plan that best fits your business.

Starter

$51.99 / month

Features

  • Billed in GBP - £39/month
  • 2 seats included · extra seat £15/mo
  • 700 AI credits per month
  • Shared inbox, chat widget, KB, contacts
  • Ori AI answers customers in chat
  • AI email drafts & ambient auto-tagging
  • No per-resolution or per-ticket fees

14-day free trial

Growth

$158.99 / month

Features

  • Billed in GBP - £119/month
  • 5 seats included · extra seat £15/mo
  • 1,500 AI credits per month
  • Everything in Starter, plus:
  • Slack, WhatsApp, Messenger, IG, SMS
  • Automation rules & SLAs
  • No per-resolution or per-ticket fees

14-day free trial

Business

$371.99 / month

Features

  • Billed in GBP - £279/month
  • 15 seats included · extra seat £15/mo
  • 3,000 AI credits per month
  • Everything in Growth, plus:
  • Widget identity verification
  • KB content gap analysis
  • No per-resolution or per-ticket fees

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews

Overall rating
0
Counts per rating level
  • 0% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
No reviews yet

Support

App support provided by ORIVIO AI TECHNOLOGIES LTD .

Developer

ORIVIO AI TECHNOLOGIES LTD

Suite Ra01 195-197 Wood Street, London, ENG, E17 3NU, GB

Launched

November 12, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Products, orders

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, order edits, returns

Want to add an app?

Try Shopify free for 3 days