Otis: AI Commerce Assistant
- Pricing
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From $99/month. Free trial available.
- Rating
- 0.0 (0 Reviews)
- Developer
- Total Commerce
Featured images gallery
The AI shopping assistant that helps shoppers buy, subscribe, or rent.
Otis adds an AI shopping assistant to your storefront that answers product questions, compares options, and guides shoppers to the right choice in their own words. When a product can be bought, subscribed to, or rented, Otis explains each option and the cost over time, so shoppers choose with confidence instead of dropping off. If they leave before finishing, Otis saves their cart and sends a link to resume. Questions it cannot answer are routed to your support, so fewer conversations stall.
- Answers shopper questions in natural language and guides them to checkout
- Explains buy, subscribe, and rental options side by side
- Saves abandoned carts and emails a magic link so shoppers can resume later
- Routes questions it cannot handle to your existing support channel
- Installs as a theme app block — no code or theme editing
Languages
English
Works with
- Shopify Flow
- Shopify Admin
- Gorgias
- Intercom
- Klaviyo
- Loop Subscriptions
- Recharge
- Total Commerce
Categories
Real-time messaging
Automated responses
Customization
Pricing
Starter
$99 / month
2.0% Otis-attributed revenue
Features
- 500 included monthly conversations
14-day free trial
Growth
$299 / month
1.25% Otis-attributed revenue
Features
- 1,500 included monthly conversations
14-day free trial
Scale
$799 / month
0.5% Otis-attributed revenue
Features
- 5,000 included monthly conversations
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Total Commerce.
Resources
Developer
174 Hammersmith Road, London, ENG, W6 7JP, GB
Launched
June 11, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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View products
Products, collections
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Edit orders
All order history for the last 60 days, draft orders
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View other data
Selling plans