Otis: AI Commerce Assistant

Otis: AI Commerce Assistant

Pricing
From $99/month. Free trial available.
Rating
0.0 (0 Reviews)

The AI shopping assistant that helps shoppers buy, subscribe, or rent.

Otis adds an AI shopping assistant to your storefront that answers product questions, compares options, and guides shoppers to the right choice in their own words. When a product can be bought, subscribed to, or rented, Otis explains each option and the cost over time, so shoppers choose with confidence instead of dropping off. If they leave before finishing, Otis saves their cart and sends a link to resume. Questions it cannot answer are routed to your support, so fewer conversations stall.

Otis adds an AI shopping assistant to your storefront that answers product questions, compares options, and guides shoppers to the right choice in their own words. When a product can be bought, subscribed to, or rented, Otis explains each option and the cost over time, so shoppers choose with confidence instead of dropping off. If they leave before finishing, Otis saves their cart and sends a link to resume. Questions it cannot answer are routed to your support, so fewer conversations stall. more
  • Answers shopper questions in natural language and guides them to checkout
  • Explains buy, subscribe, and rental options side by side
  • Saves abandoned carts and emails a magic link so shoppers can resume later
  • Routes questions it cannot handle to your existing support channel
  • Installs as a theme app block — no code or theme editing

Languages

English

Works with

  • Shopify Flow
  • Shopify Admin
  • Gorgias
  • Intercom
  • Klaviyo
  • Loop Subscriptions
  • Recharge
  • Total Commerce

Pricing

Starter

$99 / month

2.0% Otis-attributed revenue

Features

  • 500 included monthly conversations

14-day free trial

Growth

$299 / month

1.25% Otis-attributed revenue

Features

  • 1,500 included monthly conversations

14-day free trial

Scale

$799 / month

0.5% Otis-attributed revenue

Features

  • 5,000 included monthly conversations

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

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Support

App support provided by Total Commerce.

Developer

Total Commerce

174 Hammersmith Road, London, ENG, W6 7JP, GB

Launched

June 11, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Email address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    All order history for the last 60 days, draft orders

  • View other data

    Selling plans

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