Ownbase: Sync to TikTok Shop , 18 reviews

Overall rating
4
Counts per rating level
  • 72% of ratings are 5 stars
    13
  • 0% of ratings are 4 stars
  • 6% of ratings are 3 stars
    1
  • 0% of ratings are 2 stars
  • 22% of ratings are 1 stars
    4
December 30, 2023

A lot of my products are very well in stock, as soon as I upload them they are out of stock on Tiktok Shop?? Why is this happening...

Martini Trends
United States
25 days using the app
Ownbase replied January 3, 2024

Hello, the inventory for TikTok Shop is based on the selected Shopify location on your Ownbase Setting. We checked you have multiple Shopify locations, and some of your products do not stock the inventory at your selected location for Ownbase (but it might be stocked at other Shopify locations), therefore it's set as out of stock on TikTok Shop.

We have sent email to you to share the details, but haven't heard back from you.
Kindly check your email or reach out to us, so we can help guide you to set the right setup for your shop.

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