Ownprint: Print on Demand

There are very different opinions here regarding Ownprint and I would like to share my experience so that it may help one or the other to make a decision.
Yes, there was a phase where support was not as present as it should be, but that was only a phase and was due to certain processes that can happen and where resources had to be bundled elsewhere. I wasn't thrilled at that moment either, but could understand the situation.
However, Ownprint, especially Alex did not let me down and in the meantime I can say that no empty promises were made.
The support is good, I sometimes get an answer even late in the evening and it is always very friendly and solution-oriented. Openness and honesty are particularly important in business relationships, but this is not always the case. I feel I am in good hands here.
The products are flawless and orders are shipped extremely fast for POD products in my opinion. In some circumstances, an order is with the customer after 2 to 3 business days.
Keep up the good work Ownprint and thank you for support!

This print on demand jewelry app was very difficult to use and doesn't properly sync with my Shopify store. The platform overall needs improvement.

Ownprint has worked extremely well for us! I love Alex and the whole team and we have never had any issues with communication. Every problem relating to syncing products and fulfillment has been fixed and their team takes time every day to answer our messages.

Furthermore, their product quality has been overall good and our customers are really happy! We have had amazing feedback from customers about the detailed engravings and fast fulfillment and shipping times.

Would definitely recommend!