Reviews (27)

Overall rating
3.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
March 12, 2022

Fabulous app. Had a few teething problems but OwnPrint Support helped me sort it out and have been there for me every step of the way.
Top Notch and highly recommended!

With Added Sparkle
United Kingdom
About 2 months using the app
Ownprint: Print on Demand replied April 19, 2023

Thank you so much for your review!

February 29, 2024

I couldn't be happier with Ownprint! Their customer service has been remarkable so far. I also ordered samples for my store & am thrilled with how they turned out. They were better than the mockups & the timing of all of it was wonderful. I am VERY confident that my customers will also have an excellent experience. I am excited about our new relationship with OwnPrint. Absolutely has exceeded ...

That Pickleball Swag
United States
26 days using the app
Edited March 23, 2023

I've wanted to have my own personalised jewellery store for some time but always felt overwhelmed by the technical stuff. I did some research and found Ownprint. I decided to give it a go and I'm so pleased that I did! It's only been a few days since I built my Shopify store using Ownprint's app integration and I still have some work to do, but I wanted to write this review to encourage others to ...

hold-my-heart
Spain
24 days using the app
Ownprint: Print on Demand replied April 19, 2023

Thank you for your review. We are happy to be your print on demand supplier!

Edited January 3, 2023

Would put -5 stars if I could.
TLDR: 15+ days and order still hasn't been processed to ship, they also don't reply.

I was SO excited about Ownprint, fast shipping, Etsy integration coming soon, and customizable products, say less! But what a let down, on their site it states that processing was extended to 2-4 days in Q4 rather than the 1-3 days, no biggie I get it, the holidays, supply chain ...

Manifestful
United States
6 months using the app
Ownprint: Print on Demand replied February 23, 2023

Dear valued customer,

We are deeply sorry for the negative experience you had with our services. We take full responsibility for the delays in processing and communication ...

January 8, 2024

I am incredibly disappointed with Ownprint. The customer support was bad, the user experience was frustrating, and there were significant delays in shipping. To top it off, they don't ship to all countries as promised. A regrettable experience overall.

Wonderful Cats
United Kingdom
About 1 month using the app
Edited March 3, 2023

This print on demand jewelry app was very difficult to use and doesn't properly sync with my Shopify store. The platform overall needs improvement.

Ajayla Caribbean
Canada
20 days using the app
Ownprint: Print on Demand replied March 3, 2023

-if you encounter any difficulties just reach out to our support team and we will always help you out in a timely manner
-our app integrates with Shopify seamlessly if our ...

December 17, 2022

I wish I can give a 0 review. These 5 stars review led me to use this pod app and it has been a mess! The "Live support" is non-existent and I have emailed their support multiple times. I have yet to get any reply. They state that they fulfil in 1-3 business days and yet it has been 7 days and my orders are stuck on "Unfulfilled" I hope someone reaches out to me because it has hurt my business. ...

LUERER
United States
18 days using the app
Ownprint: Print on Demand replied February 23, 2023

Dear Luerer, We are sorry to hear about your experience with our service. We acknowledge that we had some issues with our production and support times during the past Q4 ...