Reviews (27)

Overall rating
3.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
April 1, 2022

This app move dropshipping to another level, with fast shipping worldwide, quality products and packaging, and good service. I recommend!

pet-personalized
Denmark
About 2 months using the app
Ownprint: Print on Demand replied April 19, 2023

Thank you for taking the time to review our app!

March 12, 2022

Fabulous app. Had a few teething problems but OwnPrint Support helped me sort it out and have been there for me every step of the way.
Top Notch and highly recommended!

With Added Sparkle
United Kingdom
About 2 months using the app
Ownprint: Print on Demand replied April 19, 2023

Thank you so much for your review!

January 8, 2024

I am incredibly disappointed with Ownprint. The customer support was bad, the user experience was frustrating, and there were significant delays in shipping. To top it off, they don't ship to all countries as promised. A regrettable experience overall.

Wonderful Cats
United Kingdom
About 1 month using the app
February 29, 2024

I couldn't be happier with Ownprint! Their customer service has been remarkable so far. I also ordered samples for my store & am thrilled with how they turned out. They were better than the mockups & the timing of all of it was wonderful. I am VERY confident that my customers will also have an excellent experience. I am excited about our new relationship with OwnPrint. Absolutely has exceeded expectations so far.

That Pickleball Swag
United States
26 days using the app
Edited March 23, 2023

I've wanted to have my own personalised jewellery store for some time but always felt overwhelmed by the technical stuff. I did some research and found Ownprint. I decided to give it a go and I'm so pleased that I did! It's only been a few days since I built my Shopify store using Ownprint's app integration and I still have some work to do, but I wanted to write this review to encourage others to take the plunge with Ownprint. As expected, I've had many questions and Alex has responded to them all in a very courtious and timely manner. I feel confident that my business will grow with the help of Ownprint.

hold-my-heart
Spain
24 days using the app
Ownprint: Print on Demand replied April 19, 2023

Thank you for your review. We are happy to be your print on demand supplier!

Edited March 3, 2023

This print on demand jewelry app was very difficult to use and doesn't properly sync with my Shopify store. The platform overall needs improvement.

Ajayla Caribbean
Canada
20 days using the app
Ownprint: Print on Demand replied March 3, 2023

-if you encounter any difficulties just reach out to our support team and we will always help you out in a timely manner
-our app integrates with Shopify seamlessly if our simple product import steps are considered
-there is definitely room for improvement, we are working on it, thank you!

December 17, 2022

I wish I can give a 0 review. These 5 stars review led me to use this pod app and it has been a mess! The "Live support" is non-existent and I have emailed their support multiple times. I have yet to get any reply. They state that they fulfil in 1-3 business days and yet it has been 7 days and my orders are stuck on "Unfulfilled" I hope someone reaches out to me because it has hurt my business. To anyone thinking of this app, STAY AWAY!

LUERER
United States
18 days using the app
Ownprint: Print on Demand replied February 23, 2023

Dear Luerer, We are sorry to hear about your experience with our service. We acknowledge that we had some issues with our production and support times during the past Q4 period which led to delays in fulfillment and communication, and we apologize for any inconvenience this may have caused you. We also apologize for the delay in our response to your support requests. As for your specific order, it was produced and shipped at our own cost as a way to express our apologies for not being able to fulfill it on time. We always strive to provide excellent customer service and we are continuously improving our processes to avoid similar situations in the future.