PackFlow ‑ Returns | Exchange
- Pricing
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Free plan available. Free trial available.
- Rating
- 5.0 (1)
- Developer
- TG-AI Apps
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DHL return portal with automatic labels via email, exchanges, and refunds. Custom branding.
Your customers submit returns through a portal in your branding. DHL labels and QR codes are created automatically and sent via email. Labels can be issued instantly or after manual approval. After receiving the goods: accept or decline the return. Exchanges: same variants or freely configurable products. Equal-price exchanges automatically create a new order. Automatic refunds via the Shopify Refund API. Block specific countries. Dashboard with analytics. Supports Shopify Flow.
- Return portal in your own design with logo, colors, and email templates
- Automatic DHL labels and QR codes sent via email to the customer
- Exchanges: same variants or freely configurable products
- Manual label approval and automatic refunds configurable
- Return analytics and Shopify Flow for automated workflows
Languages
English and German
Works with
- Shopify Flow
- Shopify Admin
- DHL
- Flow
Categories
Tracking
Notifications
Pricing
Free
Free
Features
- Up to 200 orders/month
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
Starter
$9.99 / month
Features
- Up to 500 orders/month
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
14-day free trial
Pro
$39.99 / month
Features
- Up to 2,000 orders/month
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
14-day free trial
Enterprise
$79.99 / month
Features
- Unlimited orders
- Unlimited returns & exchanges
- DHL labels and QR codes via email
- Return portal & email custom branding
- Return analytics & statistics
- Exchanges: variants & cross-product
- Automatic refunds via Shopify
- Priority support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Ich bin sehr zufrieden mit der App. Sie funktoniert gut, alles sieht schön aus und man kann einiges einstellen.
Ich hatte erstmal Probleme den Footer einzustellen (problem meinerseits), aber der Support hat sehr zügig geholfen.
Kostet erstmal nichts, also kann ich es jedem empfehlen
MFG
Support
App support provided by TG-AI Apps.
Resources
Developer
Launched
March 30, 2026
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders
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View customers
Customer data
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Edit products
Inventory, products, collections
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Edit orders
Order fulfillments, all order history for the last 60 days, returns, draft orders, merchant managed fulfillment
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Edit other data
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