PackFlow ‑ Returns & Tracking

PackFlow ‑ Returns & Tracking

Pricing
Free plan available. Free trial available.
Rating
0.0 (0 Reviews)
Developer
TG-AI Apps

Give customers a branded DHL return portal and real-time shipment tracking – directly on your store.

PackFlow lets your customers track shipments and submit returns directly from your storefront. The app connects to DHL business accounts to generate return shipping labels and QR codes automatically. Merchants manage all returns from a single dashboard with status tracking, exchange handling, and analytics. Supports Shopify Flow automation for tagging orders and triggering workflows on return events.

PackFlow lets your customers track shipments and submit returns directly from your storefront. The app connects to DHL business accounts to generate return shipping labels and QR codes automatically. Merchants manage all returns from a single dashboard with status tracking, exchange handling, and analytics. Supports Shopify Flow automation for tagging orders and triggering workflows on return events. more
  • Branded self-service return portal with item selection and reasons
  • Real-time DHL tracking page embedded directly in your storefront
  • Automatic DHL return label and QR code generation — no printer needed
  • Built-in exchange handling with variant selection for size or color swaps
  • Return analytics with trends, top reasons, and repeat returner insights

Languages

English and German

Works with

  • Shopify Flow
  • DHL

Pricing

Free

Free

Features

  • Up to 200 orders/month
  • Unlimited returns & exchanges
  • DHL return labels & QR codes
  • Branded tracking page
  • Return analytics dashboard
  • Shopify Flow automation
  • Custom branding & return reasons

Starter

$9.99 / month

Features

  • Up to 500 orders/month
  • Unlimited returns & exchanges
  • DHL return labels & QR codes
  • Branded tracking page
  • Return analytics dashboard
  • Shopify Flow automation
  • Custom branding & return reasons

14-day free trial

Pro

$39.99 / month

Features

  • Up to 2,000 orders/month
  • Unlimited returns & exchanges
  • DHL return labels & QR codes
  • Branded tracking page
  • Return analytics dashboard
  • Shopify Flow automation
  • Custom branding & return reasons

14-day free trial

Enterprise

$79.99 / month

Features

  • Unlimited orders
  • Unlimited returns & exchanges
  • DHL return labels & QR codes
  • DHL tracking & return labels
  • Branded tracking page
  • Return analytics dashboard
  • Custom branding & return reasons
  • Priority support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews

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Support

App support provided by TG-AI Apps.

Developer

TG-AI Apps

Kurhausstraße 78a, Hennef (Sieg), 53773, DE

Launched

March 30, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders

  • View customers

    Customer data

  • Edit products

    Inventory, products, collections

  • Edit orders

    Order fulfillments, all order history for the last 60 days, returns, draft orders

  • Edit other data

    Online Store navigation

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