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Paidback automatically fights your chargebacks and recovers lost revenue — fully hands-off.
When a chargeback is filed against your store, Paidback detects it instantly and builds your response automatically. Evidence is collected from your order data, tracking information, delivery confirmation, and fraud signals. An AI-generated rebuttal is tailored to the specific dispute reason code. The complete evidence package is submitted on your behalf with no manual steps required. Currently supports Shopify Payments disputes. Stripe and PayPal support coming soon.
- Automatic evidence collection from order, tracking, and fraud data
- AI-generated dispute responses tailored to each reason code
- Smart evidence filtering — analyzes quality before submission
- Missing evidence detection — flags gaps and guides you to fill them
- Full evidence visibility — see every piece collected for each dispute
Languages
English
Categories
Fraud types
Alerts and analytics
Pricing
Free to install
Free to install
15% of recovered chargeback amount, capped at $250 per dispute. Charged only when a dispute is won.
Features
- Automatic evidence collection
- AI-generated dispute responses
- Smart evidence filtering
- Missing evidence detection
All charges are billed in USD. See all pricing options
Reviews
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0% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Support
App support provided by Paidback.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, Shopify Payments
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View customers
Customer data
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View products
Products, collections
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View orders
All order history for the last 60 days
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Edit Shopify Payments
Shopify Payments disputes, Shopify Payments payouts
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