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All-in-one Platform for Returns & Exchanges, Shipping, and Tracking. Automate and customize your ops
Your customers deserve a branded and seamless experience. Our platform enhances the customer journey—from shipping to tracking and returns—helping brands improve retention, increase conversions, and upsell value. All while streamlining operations through continuous experimentation, data collection, and a customized, autonomous AI Agent for complex tasks.
- Incentivize exchanges with Bonus Credit, Shop Now options, and Instant Exchanges
- Continuously experiment at checkout with pricing & options to boost conversion
- Manage everything from one dashboard: sync, fulfill orders, and bulk print label
- Build shopper confidence with tracking and gain insights into customer behavior
- Automate everything with AI workflows across 40+ carriers, warehouses, and CX
Languages
English
Works with
- Checkout
- Shopify Admin
- Gorgias
- Ongoing
- UPS
- Schenker
- Deutsche Post
- DHL
Categories
Return options
Pricing
Free to install
Free to install
Email support@trypango.ai to discuss setup and get a pricing plan based on your order volume and business needs.
- Return & Exchange Management
- Delivery Management
- Tracking and delivery estimation
- All in the same package
- Customizable workflow
All charges are billed in USD. See all pricing options
Reviews (1)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We’ve been working with Pango for quite a while now, and the experience has been truly outstanding.
Lukasz, in particular, deserves a special mention. What I value the most is his attitude: always willing to help, always ready to do what we ask, and to do it fast and right. Every time we’ve had a problem, a doubt, or a special case, we’ve received support immediately. No excuses, no delays — just solutions.
What makes this collaboration even better is that it hasn’t been one-way. We’ve also been able to give Pango a lot of real feedback from daily use, suggesting improvements and reporting edge cases, and they’ve actually listened and implemented changes. It really feels like a partnership, not just a client–provider relationship.
Thanks to Pango, to Lukasz and Steve, our returns and exchanges process works much better, more smoothly, and with far less stress for both our team and our customers.
If you’re looking for a tool with real human support behind it — fast, effective, and genuinely committed — Pango is an easy recommendation.
Support
App support provided by Pango AB.
Resources
Launched
October 10, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Shopify Functions, Online Store, Shopify admin
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View customers
Customer data
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Edit products
Products or collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order details, returns, third-party fulfillment, draft orders, order edits, or shipping information
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View and Sync Discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts or store credit account transactions
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Edit Shopify Functions
Access for delivery customizations
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View your Online Store
Theme
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Edit Shopify admin
Legal policies
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Edit other data
Locations, Online Store navigation, or Payment Terms
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