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All-in-one Platform for Returns & Exchanges, Shipping, and Tracking. Automate and customize your ops
Your customers deserve a branded and seamless experience. Our platform enhances the customer journey—from shipping to tracking and returns—helping brands improve retention, increase conversions, and upsell value. All while streamlining operations through continuous experimentation, data collection, and a customized, autonomous AI Agent for complex tasks.
- Incentivize exchanges with Bonus Credit, Shop Now options, and Instant Exchanges
- Continuously experiment at checkout with pricing & options to boost conversion
- Manage everything from one dashboard: sync, fulfill orders, and bulk print label
- Build shopper confidence with tracking and gain insights into customer behavior
- Automate everything with AI workflows across 100+ carriers, warehouses, CX and..
Languages
English
Works with
- Checkout
- Shopify Admin
- Deutsche Post
- DHL
- Gorgias
- Ongoing
- Schenker
- UPS
Categories
Return options
Pricing
Free to install
Free to install
Email support@trypango.ai to discuss setup and get a pricing plan based on your order volume and business needs.
Features
- Return & Exchange Management
- Delivery Management
- Tracking and delivery estimation
- All in the same package
- Customizable workflow
All charges are billed in USD. See all pricing options
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We've been using Pango since the very beginning and it has been a game changer for our store. Before Pango, we struggled to find a returns and exchanges solution that actually worked for us, other platforms just didn't cut it.
Pango helped us automate our returns and exchanges in a way that finally made sense for our business. The team is incredibly helpful, always open to new requests and genuinely accommodating. It feels less like using a tool and more like working with a partner who actually cares about getting it right.
If you're a small brand looking for a returns solution that works and a team that listens, this is it.
Excellent app with a fantastic team behind it. Their support is fast and responsive, and they consistently roll out new features.
Fantastic app with a ton of value, and amazing team that goes above and beyond to solve anything and everything.
Support
App support provided by Pango AB.
Resources
Launched
October 10, 2024
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Shopify Functions, Online Store, Shopify admin
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View customers
Customer data
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Edit products
Products, inventory, publications of products on sales channels, collections
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Edit orders
Assigned fulfillment, order fulfillments, merchant managed fulfillment, all order history, returns, third-party fulfillment, draft orders, order edits, shipping information
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit accounts, store credit account transactions
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Edit Shopify Functions
Delivery customizations, payment customizations
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View Online Store
Theme
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Edit Shopify admin
Legal policies, files
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Edit other data
Locations, Online Store navigation, payment terms, checkout branding settings
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