Parcel2Go Smart Send

Name: Parcel2Go Smart Send
Brand: Parcel2Go.com
Rating: 3.7 (22 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 3.7 (22)
Developer: Parcel2Go.com

Install

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Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool

Cut your postage costs and simplify your delivery process with Parcel2Go’s Smart Send business tool. Whether you're sending within the UK or shipping globally, Smart Send helps to automate sending parcels. You’ll get access to discounted Shopify shipping rates, fast and reliable couriers, a range of delivery services and a straight forward ecommerce shipping integration that works for you.

Manage UK and international delivery directly from your Shopify dashboard.
Choose from a variety of delivery services and couriers at the best rates.
Generate professional shipping labels in just a few clicks.
Provide accurate tracking updates for your customers
Automate your Shopify orders with shipping rules

Languages

English

Pricing

Free

Free to install

Just pay for any shipping labels you create.

All charges are billed in USD. See all pricing options

Reviews (22)

Overall rating

3.7

Counts per rating level

45% of ratings are 5 stars
10
14% of ratings are 4 stars
3
5% of ratings are 3 stars
1
9% of ratings are 2 stars
2
27% of ratings are 1 stars
6

All reviews

Edited February 14, 2025

Imports items in quickly, offers v.good range of services.

2 issues I have with the service

1. Would prefer if we could set custom valuation as it's a set amount or full RRP - I need to insure it at price we buy it in for, not what we sell it at nor £20.

2. Would like for items to extend past 14 days as sometimes we do custom work that needs the extra time.

tenpinshop

United Kingdom

Over 7 years using the app

Parcel2Go.com replied February 11, 2025

Good morning,

Thank you for reaching out, and I’m sorry to hear you've experienced difficulties with our site. We truly value your feedback, and we want to ensure we address the issue as quickly as possible.

A member of our team will be giving you a call shortly to gather more details on the challenges you've encountered. Rest assured, we take all customer feedback seriously, and we’re committed to working together to resolve this promptly.

Thank you for your patience, and we look forward to assisting you further.

Regards,

George

July 8, 2024

UI and UX is great, however, the customer service is awful
There is no way to change my collection address in smart send.
Customer chatbot service unable to help and the API email they recommended is unresponsive
All i want to do is change my collect from address
My details on Shopify are correct. I have deleted the plugin and reconnected parcel2go app to no avail.
Why is a simple task impossible for them to fix?

dYdX Merch

United Kingdom

Over 1 year using the app