Parcel2Go Smart Send

Name: Parcel2Go Smart Send
Brand: Parcel2Go.com
Rating: 3.1 (24 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 3.1 (24)
Developer: Parcel2Go.com

Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool

Cut your postage costs and simplify your delivery process with Parcel2Go’s Smart Send business tool. Whether you're sending within the UK or shipping globally, Smart Send helps to automate sending parcels. You’ll get access to discounted Shopify shipping rates, fast and reliable couriers, a range of delivery services and a straight forward ecommerce shipping integration that works for you.

Manage UK and international delivery directly from your Shopify dashboard.
Choose from a variety of delivery services and couriers at the best rates.
Generate professional shipping labels in just a few clicks.
Provide accurate tracking updates for your customers
Automate your Shopify orders with shipping rules

Languages

English

Pricing

Free

Free to install

Just pay for any shipping labels you create.

All charges are billed in USD. See all pricing options

Reviews (24)

Overall rating

3.1

Counts per rating level

42% of ratings are 5 stars
10
13% of ratings are 4 stars
3
4% of ratings are 3 stars
1
8% of ratings are 2 stars
2
33% of ratings are 1 stars
8

All reviews

October 22, 2025

We would NEVER recommend Parcel2Go for ANY shipments.

We've had the worse nightmare with Parcel2Go with long-term consequences, and with deliveries to the USA never finalising, and zero notifications provided to us.

We now have chargeback after chargeback with penalties and fees, our account blacklisted for three months by Shopify causing total loss of sales, and our stellar 5-star reviews bombarded with customer complaints from all the problems caused by Parcel2Go.

The company is awful, and their labeling and tracking system completely illogical, and their delivery service is not reliable and doesn't even work.

Perfumes

United Kingdom

3 months using the app

Parcel2Go.com replied October 24, 2025

We're sorry to hear about your recent experience with shipping to the USA. We've reached out to you directly to gather a few more details so we can investigate the concerns you've raised and work towards a resolution. Thank you for bringing this to our attention. - Jo

November 3, 2025

This app doesn't work. My shopify orders do not get pushed to the orders dashboard in Parcel2Go. Customer support wasn't able to solve the issue; they had no idea what was going on.

Prestige Row

Germany

3 days using the app

Edited February 14, 2025

Imports items in quickly, offers v.good range of services.

2 issues I have with the service

1. Would prefer if we could set custom valuation as it's a set amount or full RRP - I need to insure it at price we buy it in for, not what we sell it at nor £20.

2. Would like for items to extend past 14 days as sometimes we do custom work that needs the extra time.

tenpinshop

United Kingdom

Over 7 years using the app

Parcel2Go.com replied February 11, 2025

Good morning,

Thank you for reaching out, and I’m sorry to hear you've experienced difficulties with our site. We truly value your feedback, and we want to ensure we address the issue as quickly as possible.

A member of our team will be giving you a call shortly to gather more details on the challenges you've encountered. Rest assured, we take all customer feedback seriously, and we’re committed to working together to resolve this promptly.

Thank you for your patience, and we look forward to assisting you further.

Regards,

George