Reviews (22)

Overall rating
3.1
Counts per rating level
  • 41% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 23% of ratings are 1 stars
July 8, 2024

UI and UX is great, however, the customer service is awful
There is no way to change my collection address in smart send.
Customer chatbot service unable to help and the API email they recommended is unresponsive
All i want to do is change my collect from address
My details on Shopify are correct. I have deleted the plugin and reconnected parcel2go app to no avail.
Why is a simple task impossible for them to fix?

dYdX Merch
United Kingdom
Over 1 year using the app
July 30, 2024

Forces me to fill customs with price the product is listed

stupid company

VivTap
United Kingdom
About 2 months using the app
July 5, 2024

imports orders for quick shipping, updates fulfillment tag

Unite Hair UK
United Kingdom
10 days using the app
May 24, 2024

Very good app. Easy to use and importing everything fluently. A lot of shipping options. Happy with the app :)

Stream2Sea Global
United Kingdom
16 days using the app
January 19, 2023

Great platform - imports all sales quickly and easily from Shopify for efficient service, creating shipping labels, arranging courier details, and providing tracking links with ease. Great customer service and support lines. Would recommend.

Trading Post Coffee Roasters
United Kingdom
About 3 years using the app
January 11, 2023

Good interface and easy to use. Also quite a simple process for opening investigations for missing parcels.

BSpoiled
United Kingdom
About 2 years using the app
November 25, 2020

this app has helped me to send lots of parcels across the u.k very easily and quickly. it helped me to set up my first online business.

KittyGardensUK
United Kingdom
About 2 years using the app
Parcel2Go.com replied April 9, 2021

Good afternoon KittyGardensUK,

Thank you for taking your time to review our app, we are glad that you are finding it easy and quick to use.

If you do ever need support with anything or would like some further information please feel free to contact us directly at Apihelp@parcel2go.com.

Thank you.
Tom
Parcel2Go Customer Services

January 11, 2023

Great platform, very user friendly, helpful staff and competitive pricing!

I would recommend using for any business owner as it syncs very well with Shopify!
A*

Kiki Bear
United Kingdom
About 2 years using the app
December 23, 2022

Just install and my shopify and amzon work good with one click i was setup on amazon .. www.army1157kit.co.uk

Army 1157 kit
United Kingdom
Almost 2 years using the app
January 12, 2023

Very easy to use and with the Rule Manager you can set rules so certain weights of products are auto set to certain carriers - so literally you just refresh smart send on their site and it creates all the shipping labels for you from your shopify orders - print them and ship them out - easy!

White Rose Coffee Roasters
United Kingdom
Over 1 year using the app