Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

February 14, 2017

I'd highly recommend this solution to people who want to amend Shopify's default rates with something more customizable for situations where you want to create additional rates for customers to choose from, say for pickups, or for local delivery, or special cases.

The filters are pretty powerful to narrow down the special rates to subsets of products, or for certain delivery areas, to tell Shopify when to show the rate.

The author of this app is quick to respond and really helpful.

I did have to go elsewhere for a solution because Parcelify lets you add special rates, and is very configurable, but it doesn't interact with live calculated rates. I wanted to create a filter that would select certain products and use UPS rates on just those products, while having tiered rates for the rest of my products. Parcelify wasn't designed to do this.

It appears to be great at providing rates for groups or individual products, providing rates for additional items when more than one is added to the order, filtering based on country, postal codes, SKU, product name, brand, even the street name for hyper-local rates, and more.

I'm still giving it 5 stars, because for what it is designed to do, it does do it well and the support is uncommonly good.

My one suggestion to the author is to provide a little more documentation of how it works and what it can and cannot do. It would aid people who are searching to customize rates. I really thought this might help me, and spend days trying to figure it out, to find out that it was the wrong tool for me.

Kind of the author to provide it for free.

Note to those that don't have live rates... Apparently to install a shipping app, there is a requirement imposed by Shopify that live rates must be enabled. Pay for your Shopify plan and contact their support and ask them to switch on the live rates for you. They will. Or you can pay an à la carte fee if you want to pay monthly to get live rates. Don't rate this app poorly because you were not aware of this. It will not cost you more to upgrade to the annual plan and then you have it!

Brickovenbaker2
United States
14 days using the app
October 24, 2019

Alex in support has been really helpful. UK postcodes can be difficult because of overlapping letters in the codes. Alex helped to resolve quickly coming up with a great solutions each time. The app can handle pretty complex shipping rules for varying suppliers with different delivery rates. Highly recommend.

Hemming & Wills
United Kingdom
13 days using the app
August 1, 2019

So far so good- we added this app out of a desperate need for per item shipping, and it's been very easy to set up. Support has been incredibly responsive and helpful.

Lord Manly
United States
13 days using the app
Edited November 2, 2020

Our site uses a large variety of shipping methods. Of which all get affected by whether or not the item is or is not in stock. The Parcelify App so far seems to be doing a great job of making the shipping side of our site a better experience for our customers, as well as making our lives much easier to manage it. But most of all I have to say a big thank you to Aaron who did a fantastic job of getting us going. Top class customer service!

Oakleys Garden Machinery
United Kingdom
12 days using the app
March 22, 2017

By far the easiest free solution to getting a free shipping option setup for retail customers. Especially on specific collections.

Sawdust Embers
United States
12 days using the app
Edited July 3, 2019

Thanks to Richard, the president of the company, I now have Parcelify up and running! He sent over very detailed instructions in December and I finally had time to sit down to adjust my shipping. Everything looks like it is working great so far. It took me a while to understand how to set it up, but once you get it, it is very straightforward and easy to make changes. Definitely recommend!

OnceMoreWithLove
Canada
9 days using the app
July 29, 2019

Parcelify is the main reason I'm able to move my store over to Shopify, simply because I sell items such as stickers and pins that are nearly impossible to calculate a fair price for with Shopify's native options being only Pricing and Weight. With Parcelify's custom rate options filtered through criteria such as Product Tags (and much more), I was able to finally create the best shipping rates for my customers in Shopify! The fact that this is 7.99/month also, which is the cheapest I've seen around, is a huge bonus since the shipping rate options were all I needed.

Their guide to using the app is super thorough, and even if there's an error you can't figure out, their support is personable and helpful, and they really take the time to figure out exactly what you need to make your store work (thanks again Richard)!

Puglie Pug
Canada
9 days using the app
July 5, 2016

This is a beautiful app and does what I needed it. Support from Christian was next to instant. Keep up the good work mate.

Eventpower Equipment
Australia
8 days using the app
June 11, 2017

Great solution for shipping options, I wish Parcelify will add a 'Price based on purchase amount' so it will be more comprehensive.

Big Brain
Malaysia
8 days using the app
April 11, 2019

Parcelify worked exactly as I imagined it would. Thanks to Alex's awesome, enthusiastic help and instructions, I was able to do all the custom shipping rules needed per product / product set (including setting rates for different qtys ordered, and which countries the product can be shipped to). Tip: if you don't see the rates show up at the beginning, you have to click troubleshoot then sync with Shopify. Only need to do this at the very beginning so that the rules show up on your cart :)

Pure Arts
Canada
8 days using the app