Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

May 16, 2023

App seems to be working perfectly. We have had no end of problems with customers using our free UK shipping option despite not being located in the mainland UK. But thanks to this app we have been able to exclude these areas and we have been able to offer a discount for orders over a certain amount, which previously we could only do for mainland UK orders.

Customer support is also excellent, most replies were within a few hours, sometimes even quicker. Our personal experience was with Patrick who was very friendly, helpful and knowledgeable.

Aztec Leisure
United Kingdom
7 days using the app
August 15, 2023

We've been using Parcelify for a few weeks and have been very impressed. We have several unique shipping issues, all of which were solved very easily using Parcelify. The user interface is very intuitive and we were able to migrate shipping profiles to Parcelify with only about an hour of setup time. We submitted two questions to the Parcelify team during setup, both of which were answered thoroughly and promptly. We highly recommend Parcelify!

Victoria Rose Park
Canada
7 days using the app
May 5, 2020

I'm a super satisfied new user not only because the app does an excellent job (with already over 23 shipping rates active from the start, each featuring several conditions) but also because of Alex remarkable effectiveness and kindness to support me along the start-up process through a ping-pong of messages exchanged at lightning speed despite the tough & busy time we're all going through due to Coronavirus. Bravo Alex, congratulazioni a Shopify e ancora grazie da Firenze!
-Antonio

Giardango
Italy
5 days using the app
Edited February 12, 2019

We have tested other well-known apps and couldn't manage to set up those complex rules (combining price constraints, product constraints and even geo-location donw to the ZIP code constraints) we had to implement.

So simple, yet so powerful!
Support has been awesome and even provided some new features in no time.

JOONE PARIS
France
5 days using the app
November 15, 2017

Wish I had discovered this app sooner! It has allowed me to offer more shipping options and fine tune them. If you are on the basic shopify plan, if you pay yearly you can get the Carrier API for free without having to upgrade to another plan.

Pumpkin Pie Kids
Canada
4 days using the app
December 21, 2018

The apps is real easy to use and implement. Literally took 3 minutes. And thanks for making it so affordable.

Starfire Water
United States
4 days using the app
July 12, 2019

Parcelify helped us add a custom USPS Media Mail shipping rate that only shows for customers who are buying our college guidebook and not other merchandise. Their customer service has been superb with helping a very amateur Shopify user get this app to work for our needs.

I'm First
United States
3 days using the app
March 14, 2019

I used this app to break down Postcodes into suburbs and offer different delivery rates according to the suburb. Thank goodness I came across Parcelify. It does the job perfectly.

CoastalLandscapeSupplies
Australia
2 days using the app
November 17, 2021

This app works flawlessly and does exactly what I need it to. It was easy to configure, and when I had questions during setup I received excellent support.

Whatever Market
United States
2 days using the app
August 3, 2017

It took me longer to get my hands around the instructions and logic, but once I did we were able to accomplish the variations that we needed for our shipping needs. I experimented with some $15/month apps that were not nearly as flexible and required a learning curve too. I now am convinced that no matter what weird scenario might come up to complicate shipping in the future, that I can figure it out using the logic of Parcelify. (And I still don't have a clue about the advanced options even!) Extremely pleased and thanks for the great tool

Fundelights
United States
2 days using the app