Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

August 8, 2020

I'm working at the weekend. So is one of the founders of Parcelify. He responded to my email to support about UK postcodes. he quickly understood my specific needs and quickly wrote a bespoke piece of regex to meet them. This is exemplary customer service.

Cheers Wine Merchants
United Kingdom
Almost 4 years using the app
August 31, 2020

This app fits my needs perfectly for per item shipping charges based on zones. I had a little confusion on how to set things up in the beginning but Parcelify staff was extremely helpful and once I understood it was very easy. They also quickly fixed a minor bug issue I ran into. Great customer service.

South Florida Tackle
United States
Almost 4 years using the app
February 6, 2018

This app gives you so many options for shipping. Shopify does not have per city shipping zones in my country and this app allowed me to create those per city shipping zones through filters. It can even help you set unique shipping rates. This is one of the best apps ever, especially since it's free and open source.

Zedco Philippines
Philippines
Almost 4 years using the app
Edited July 30, 2020

I love this app! I installed it to help me set up advanced shipping. The customer service is superb! They guided me in setting everything up and were quick to reply to my emails. I highly recommend this app!

deKor
United States
Almost 4 years using the app
August 9, 2017

Excelente aplicación, muy sencilla de usar y funcional si deseas colocar ciertos productos con envío gratis!

Tejemania
Mexico
Almost 4 years using the app
Edited May 16, 2019

Works great ! good customer service, Works great ! good customer service, Works great ! good customer service, Works great ! good customer service

Massivebest
France
Almost 4 years using the app
October 25, 2021

Excellent customer service, responded within minutes of the request and had the issue resolved. Thank you.

Crossfire Welders
Canada
Over 3 years using the app
March 15, 2019

This is the exact app that i've been desperately searching for over the course of the last month! The ability to set different rates for different products, of different weights, in different countries and have full control over what conditions these rates will be viewed under is amazing! Very user friendly and great integration. Highly recommend this app.

Ski Addiction
Canada
Over 3 years using the app
December 15, 2017

This app is great! It saved us a lot of money and offers a workaround for in-store pick up and local delivery compared to the more expensive alternatives. Thanks!!

Electric Cycling House
United States
Over 3 years using the app
March 3, 2020

Whilst I'm sure that most businesses on shopify believe they have complicated shipping scenarios to tackle believe me when I say that these guys have the answer. Parcelify works very well at helping you display the rates that you want displayed to your customers. In my case I needed to charge customers differently (based on the packaging required) even though the weight and address might be identical. Shopify's original shipping settings didnt allow me to do that and customers were selecting the wrong shipping method routinely. Thats a thing of the past with Parcelify. The customer service was fantastic (big shout out to Alex and Aaron too) -everything explained clearly and in simple terms to help you go away achieve what you need with the app. The 1 month free trial is great as it allows you time to get everything set up and tested in time. Keep up the good work guys!

Europa Fresh
United Kingdom
Over 3 years using the app