Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for managing complex shipping rules and setting custom rates based on product type, weight, and location. It's particularly beneficial for businesses with diverse product ranges or multiple vendors. Despite being free, it offers reliable functionality and support that competes with paid alternatives. The customer support team is often commended for their promptness and professionalism. While some find the initial setup challenging, the extensive documentation and support team help mitigate this. Merchants suggest improvements such as more flexibility in extra charges, specific shipping rates based on customer tags, and additional documentation.

August 3, 2018

Wow! With only the native Shopify shipping setup, we had to offer ALL customers our full range of shipping, delivery and pick-up options. This left customers free to choose things that they didn't qualify for. Problem solved! With Parcelify we created custom offerings based on postal code. You can even tack on a premium for oversized items, items tagged in a special way, or with particular SKU number. This app is our best one! Five stars, for sure.

Ispyclothing1
Canada
About 3 years using the app
September 20, 2018

I am so impressed with this app! The service from tech support is second to none. They answered all of the questions I had and took the time to help us with a complicated shipping setup, which is very appreciated. I wouldn't hesitate to recommend Parcelify.

shop.barrie.ca
Canada
About 3 years using the app
Edited December 30, 2020

Better than shopify default. Richard gave me a personal call to resolve it. Excellent CS. This is absolutely a great app to use if you have dynamic variants or you want to create shipping by collections. Huge one.

Watt Wagons
United States
Almost 3 years using the app
Clever Few Corp replied December 30, 2020

Hey Watt Wagons!

We are happy to help all our customers! All you have to do is shoot us an email. A member of our team is in the process of replying to you right now!

Shipping on the Shopify platform is very complicated, seemingly simple things often to turn out to be far more complicated than they need to be. We actually checked, and your rates are working on the Parcelify side - our team will help fix your configuration on the Shopify side of things to get things working again.

Best,

Edited May 11, 2019

This APP is AMAZING!! We use Shipwire and FBA for shopify orders, with this app we are able to make the system work 100% automatically, super handy!

Big Idea Design LLC
United States
Almost 3 years using the app
February 9, 2018

Amazing! It was so simple to set up and now I can offer free shipping to certain countries under a certain weight.
I will tell everyone I know to use it! A+++

Ardragifts
Canada
Almost 3 years using the app
Edited April 28, 2020

We've been using Parcelify for a while now and VERY happy with the product and support. We have very complex shipping rules based on product location, product tags, customer location, weight of cart, value of cart, etc and Parcelify is able to meet our needs.
Update 4/28: We had a strange bug/issue that we raised to the team. They were amazing communicators and quickly solved the issue and got us back online. Highly recommended!!

Good Buy Gear
United States
Almost 3 years using the app
February 25, 2022

This app has great features and great customer service - I contacted them with a few questions about setup. I've been using it for about a year with no issues. Highly recommend!

Stargazer Cast Iron
United States
Almost 3 years using the app
January 23, 2020

The customer service on this app is great - timely and knowledgeable. We are using it for free shipping options as well as customized shipping rate for certain items or shipping to certain states. Well done!

Traverse Bay Farms
United States
Almost 3 years using the app
Edited September 16, 2020

An absolute brilliant application and excellent support!
Parcelify enables the implementation of all shipping scenarios, very comprehensive! When I started searching for a shipping app, I tested many but none were as straight forward or dealt with the kind of logistical complexities I was trying to resolve. The support is very prompt, professional and always provides answers to questions/needs. I strongly recommend Parcelify.

Globalchocostore
United Kingdom
Over 2 years using the app
July 28, 2022

Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3

Bow House
Philippines
Over 2 years using the app