Reviews (310)

Overall rating
4.7
Counts per rating level
  • 86% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for improving shipping efficiency and accuracy, especially for complex shipping requirements. It offers customizable shipping rates based on location, weight, and product type, and supports detailed rules like postal code exclusions and surcharges. The app is noted for its reliability in handling large volumes of shipping data and for enhancing customer satisfaction by reducing manual efforts. Additionally, the customer support team, particularly individuals like Alex and Christian, is praised for their quick and effective assistance.

February 9, 2018

Amazing! It was so simple to set up and now I can offer free shipping to certain countries under a certain weight.
I will tell everyone I know to use it! A+++

Ardragifts
Canada
Almost 3 years using the app
Edited April 28, 2020

We've been using Parcelify for a while now and VERY happy with the product and support. We have very complex shipping rules based on product location, product tags, customer location, weight of cart, value of cart, etc and Parcelify is able to meet our needs.
Update 4/28: We had a strange bug/issue that we raised to the team. They were amazing communicators and quickly solved the issue and got us back online. Highly recommended!!

Good Buy Gear
United States
Almost 3 years using the app
February 25, 2022

This app has great features and great customer service - I contacted them with a few questions about setup. I've been using it for about a year with no issues. Highly recommend!

Stargazer Cast Iron
United States
Almost 3 years using the app
January 23, 2020

The customer service on this app is great - timely and knowledgeable. We are using it for free shipping options as well as customized shipping rate for certain items or shipping to certain states. Well done!

Traverse Bay Farms
United States
Almost 3 years using the app
Edited September 16, 2020

An absolute brilliant application and excellent support!
Parcelify enables the implementation of all shipping scenarios, very comprehensive! When I started searching for a shipping app, I tested many but none were as straight forward or dealt with the kind of logistical complexities I was trying to resolve. The support is very prompt, professional and always provides answers to questions/needs. I strongly recommend Parcelify.

Globalchocostore
United Kingdom
Over 2 years using the app
July 28, 2022

Parcelify's support team is amazing! We tried reaching out as we were in the process of a site overhaul. Alex, from Parcelify, then introduced us to version 2.0. Migration took a lot of email exchanges but Alex was super patient and accommodating. Super happy that we've fully migrated to 2.0, PLUS! We gained a friend <3

Bow House
Philippines
Over 2 years using the app
June 29, 2019

I have been trying to set fixed shipping rates based on certain product types for months and was really not liking the idea of paying almost $50/month to do so with other shipping apps — Parcelify is the answer! I struggled to get everything figured out at first but support was AMAZING — super responsive and patient with me. With their guidance, my shipping dreams have finally been realized! THANK YOU ENDLESSLY for blessing Shopify with your work, Parcelify!

The Urban Flair LLC
United States
Over 2 years using the app
March 11, 2022

These guys are always so responsive and helpful to any issues I have along the way. I've been a customer for a couple of years now, and can't stress enough how much time they have saved me by providing a quality product with great support. Thanks!

IGWorks
United States
Over 2 years using the app
January 6, 2022

Only way I have found to deal with dimensional weight and special issues. Works great and easy to add new things. Best of all support is exceptional.

Arms & Armor
United States
Over 2 years using the app
December 2, 2021

Parcelify works great to enhance our shipping methodology. Better yet, the support is immediate and thorough. Very much appreciated!

Black Ink
United States
Over 2 years using the app