, 57 reviews

Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 30, 2023

The web app on my phone didn't work at all. The search didn't work properly and if you already managed to search after selecting it, it selected a different branch. Support communicated until I said if they didn't fix it I would delete the app.
They also promised 14 days free, but the app told me the very next day that I had to choose a plan and pay.

17 days using the app
Pulsev replied January 30, 2023

This review is unfair.

I helped you to install and configure the app on the same day and there was a small problem with a few locations in CZ that we fixed in 2 hours. It seems that my email was the last one 12 days ago where I asked for more details but you never replied.

Yes, 14 days trial starts after choosing a plan for the app.

There are hundreds of happy store owners using our app and they are shipping thousands of orders daily.

February 4, 2023

I didn't use this app, I made it inactive, but it took money every month, and when I wrote to the support why it takes money, they didn't answer anything to explain

Buy in Sweden
12 months using the app
Pulsev replied February 6, 2023

I checked over and we did answer you 3 times and once even from our employee's personal gmail address. Im not sure why you are not receiving emails.
Please write our support to some other email address and request a refund.
Yes, Shopify app will continue charging you until you deinstall it from your store. Disabling will just hide it from your store frontend.

July 4, 2021

Is really only suitable for Latvia/Estonia. It asks for "DPD interconnector API keys" which there are none for the UK, and offers "DPD lockers" which no one I asked had ever heard of.

United Kingdom
16 minutes using the app
Pulsev replied July 4, 2021

We are sorry that you didn't find our app to be something that you are looking for.
To be honest we are also very surprised by your comment about the app because everything you are describing Parcely app is not even offering and the app description clearly states it.