Reviews (68)

Overall rating
3.2
Counts per rating level
  • 60% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 25% of ratings are 1 stars
Edited January 14, 2022

Best customer service I've ever received on an app. Ed helped me through my techie issues. Highly recommend.

When Rivers Meet
United Kingdom
About 2 hours using the app
Impress replied January 14, 2022

Sure, can you send me an email with your store domain? ed@impress.store

May 9, 2021

I love how the app was easy to set up and protect the collection I wanted for my Tshirt party; however, the discount is not being applied when customers enter the protected page. I did a test run and also tried manually entering the code at checkout without success. I hope someone can help me resolve this issue. Thank you.

JoGrace Tshirt Co.
United States
1 day using the app
March 8, 2022

ABSOLUTELY do not add this to your store. I am a brand new small business, and I was looking for an option to help with wholesale orders. I am not yet at the level needed for Shopify Plus. If this is also you, DO NOT TRY USING THIS APP. It will interfere with your marketplaces, and they will removed permissions, which will lose you sales and cost you MORE time. This app locks pages- it absolutely ...

My Sparkling Emporium
Canada
About 8 hours using the app
Impress replied March 8, 2022

Hi! MagicPass does not change any channel settings so I'm confused what happened here.

MagicPass has been around for a few years and this is the first time I've received this ...

February 26, 2019

Way too basic to charge $5/mth. I would be happy to pay if I had the ability to edit the password page.

Finli
Canada
About 13 hours using the app
Impress replied March 18, 2019

We do support most modifications to the password page. Just check the box "display message as HTML" then you can enter HTML (including CSS or JavaScript) directly into the ...

December 29, 2018

its has lock up our site and not you have to remove all the code to fix what a load of ???????????????

Army 1157 Kits Ltd Veterans Owned Business
United Kingdom
33 minutes using the app
Impress replied March 18, 2019

We built an automated tool to make this a 1-click process, and sent you an email about it when you uninstalled. It takes about 15 seconds to fix.

Just re-install the app and ...

Edited October 5, 2019

App did not work on my store at all. Trued adding a password and adding tags neither option worked. Really wanted to like this app but did not.

Crown Jeweled Cosmetics
United States
15 minutes using the app
Impress replied October 7, 2019

Hi we sent you an email to get to the bottom of this! Thanks for the review.

May 20, 2020

Not good. Impossible to uninstall, makes your webshop lock so customers cant purchase without uninstalling the app which you have to program. Not a good app - stay away.

Jacobsen og Svart Coffee Roasters
Norway
13 minutes using the app
Impress replied May 20, 2020

Hi, I'm sorry you had a negative experience with MagicPass. Unfortunately once the app is uninstalled we lose the necessary permissions to undo our theme changes (which are ...

August 20, 2019

Please DO NOT download this app. I uninstalled it and now none of my product pages work. I would avoid at all costs. Honestly.

Pepper You
United Kingdom
7 minutes using the app
Impress replied August 20, 2019

Please reinstall, and click “More actions” > “Remove from store” before uninstalling. You won’t be billed for reinstalling. We’ve reached out via our customer support to see ...