Overall rating
3.5
Counts per rating level
  • 61% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 24% of ratings are 1 stars
November 9, 2018

Our store uses Magic Pass to lock content from customers that are not members of our Exclusive Membership Club. It's great for low volume businesses, but most likely won't work for us when we bring in large groups of customers.

Tixpire
United States
About 1 month using the app
Impress replied March 18, 2019

We recently added tag-based rules (e.g. grant access to customers tagged with "wholesale"), which we believe will scale much better to large groups of customers. We want to support sites of all sizes so please give it a shot and let us know what you think!

August 29, 2018

Very easy to use and a great way to password protect specific collections. Also, the developer is very helpful and quick to respond.

Jcg Online
United States
1 day using the app
February 11, 2020

The free trial was fine but it would not work. I had to change the password numerous times before I could finally log on from the website just to test it. I reached out to support 3 times and NEVER heard back. basically I was going to be charged without even getting the app to work during my free trial. Where is the great customer support some people were talking about? I run a company and need stuff figured out promptly.

Oil of Joy Apothecary
United States
26 days using the app
September 25, 2019

Very easy to use combined with my shopify account. Great for store owners who want to offer wholesale to other business owners.

Our Golden Hour Boutique
United States
About 22 hours using the app
Edited May 12, 2021

Had issues with the discount not working, contacted customer service several times with no response. Be prepared when you uninstall this app to go through pages of code to remove their CSS. super annoying. Do not recommend.

Simply Vela Candle Co.
United States
4 days using the app
Impress replied September 14, 2021

Hi thanks for taking the time to leave this review! on Sep 14, 2021, in response to your feedback, we updated MagicPass to dramatically simplify how it integrates with your theme. Additionally, we've updated our 1-click uninstall tool to greatly improve its speed and reliability. We hope you'll take another look!

August 28, 2019

Works pretty well, there is an issue that needs to be resolved. Products marked "wholesale" will still show up in the "collections/all " listing.

A.

StufFlap
Canada
12 days using the app
Impress replied October 14, 2019

Hi there, the "All" collection is built in to Shopify, but you can override it by creating a new, manual collection named "All", with only the products you want to display. I hope that helps!

Edited June 7, 2019

So far this app has helped me achieve what i was trying to do seamlessly. I an enjoying the features and it is pretty cool that they offer a trial subscription

Kasual Luxe
United States
5 days using the app
Edited November 8, 2021

Instalé la aplicación para probarla y debido a que no cumplía con mis expectativas la desinstalé. Luego de hacerlo me enviaron un mail diciéndome que, para que quedara bien la desinstalación, debía volver a instalarla y me enviaron instrucciones de la desinstalación manual. Seguí todas las instrucciones, que incluyeron borrar archivos y datos del código, como el archivo: snippets/password-protect.liquid. Me enviaron todo eso en una guía en este link: https://passwordprotectedpages.upsell-apps.com/help/uninstall?utm_swu=9692 Eso generó ahora un problema en mi página, pues ahora no puedo hacer uso de contraseñas en la Configuración del tema de la página, por que al haber borrado ese archivo, como ellos me dijeron, ahora mi página arroja el siguiente error: Liquid error: Could not find asset snippets/password-protect.liquid Les envié un mensaje a su soporte y van un par de días que no recibo respuesta ni solución a este error que por instrucciones de ellos se dió. Ojalá me ayuden a resolver pronto el problema, por el momento no la recomiendo. ACTULIZACIÓN 8-NOV-2021 Luego de que puse mi reseña me enviaron un mail para ofrecerme solución. Me pidieron volver a instalar la aplicación y ellos se encargarían de corregir. Al hacerlo mi página se pudo volver a ver y borré la aplicación luego de que me contestaron que ya estaba todo en órden. Agradezco la atención pues finalmente se pudo resolver mi problema. Gracias!

BEAUTYFULL BY MARIO MORALES
Mexico
4 days using the app
January 15, 2019

We installed the app thinking that it was $5 / month. However, we learned that if you are a Shopify Plus customer it is $95 / month. A great value at $5, terrible at $95.

ROAD iD
United States
About 19 hours using the app
Impress replied March 18, 2019

Sorry about that, I wish I could make this more clear in the pricing section.

We scale pricing for MagicPass because if we didn't, big stores would use an outsized chunk of server resources, so small stores would basically subsidize big stores, which felt wrong.

By asking Plus stores to pay a little more, we ensure everyone is paying for their fair share of server resources. This felt right, and hopefully makes more sense!

Edited January 14, 2022

Best customer service I've ever received on an app. Ed helped me through my techie issues. Highly recommend.

When Rivers Meet
United Kingdom
About 2 hours using the app
Impress replied January 14, 2022

Sure, can you send me an email with your store domain? ed@impress.store