Reviews (33)

Overall rating
2.7
Counts per rating level
  • 55% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 9% of ratings are 2 stars
  • 36% of ratings are 1 stars
May 7, 2020

I installed this app, put a tag to my name and logged in to the account with my email-address and password. I tried to order a book with discount, but it offers me only the full price. No discount is seen.

Ugarit-Verlag — Buch- und Medienhandel GmbH
Germany
About 1 hour using the app
Impress replied May 7, 2020

Hi, let's get this figured out! We use Shopify’s discount codes, which display on checkout. Could you click “check out” and confirm the discount is shown there? Please send us an email, we would love to help!

Edited February 20, 2019

Simple and easy to use, great app! I added this app to my store and it fits in seamlessly

Surge Clothing
United States
6 minutes using the app
August 20, 2019

Please DO NOT download this app. I uninstalled it and now none of my product pages work. I would avoid at all costs. Honestly.

Pepper You
United Kingdom
7 minutes using the app
Impress replied August 20, 2019

Please reinstall, and click “More actions” > “Remove from store” before uninstalling. You won’t be billed for reinstalling. We’ve reached out via our customer support to see if you need any help.

We also sent you an email with these instructions when you uninstalled, just search for the subject “IMPORTANT: Uninstall MagicPass” for more Information.

If you need extra help, this is also mentioned in the Help Guide section of our app.

May 20, 2024

Says $5/month but when I tried to download it only offers $99/month. Quite a difference in fees. That coupled with complaints about a 1 day trial, I'm not going to risk it.

KINONA
United States
4 minutes using the app
Edited November 8, 2021

Instalé la aplicación para probarla y debido a que no cumplía con mis expectativas la desinstalé. Luego de hacerlo me enviaron un mail diciéndome que, para que quedara bien la desinstalación, debía volver a instalarla y me enviaron instrucciones de la desinstalación manual. Seguí todas las instrucciones, que incluyeron borrar archivos y datos del código, como el archivo: snippets/password-protect.liquid. Me enviaron todo eso en una guía en este link: https://passwordprotectedpages.upsell-apps.com/help/uninstall?utm_swu=9692 Eso generó ahora un problema en mi página, pues ahora no puedo hacer uso de contraseñas en la Configuración del tema de la página, por que al haber borrado ese archivo, como ellos me dijeron, ahora mi página arroja el siguiente error: Liquid error: Could not find asset snippets/password-protect.liquid Les envié un mensaje a su soporte y van un par de días que no recibo respuesta ni solución a este error que por instrucciones de ellos se dió. Ojalá me ayuden a resolver pronto el problema, por el momento no la recomiendo. ACTULIZACIÓN 8-NOV-2021 Luego de que puse mi reseña me enviaron un mail para ofrecerme solución. Me pidieron volver a instalar la aplicación y ellos se encargarían de corregir. Al hacerlo mi página se pudo volver a ver y borré la aplicación luego de que me contestaron que ya estaba todo en órden. Agradezco la atención pues finalmente se pudo resolver mi problema. Gracias!

BEAUTYFULL BY MARIO MORALES
Mexico
4 days using the app
Edited May 12, 2021

Had issues with the discount not working, contacted customer service several times with no response. Be prepared when you uninstall this app to go through pages of code to remove their CSS. super annoying. Do not recommend.

Simply Vela Candle Co.
United States
4 days using the app
Impress replied September 14, 2021

Hi thanks for taking the time to leave this review! on Sep 14, 2021, in response to your feedback, we updated MagicPass to dramatically simplify how it integrates with your theme. Additionally, we've updated our 1-click uninstall tool to greatly improve its speed and reliability. We hope you'll take another look!

May 9, 2021

I love how the app was easy to set up and protect the collection I wanted for my Tshirt party; however, the discount is not being applied when customers enter the protected page. I did a test run and also tried manually entering the code at checkout without success. I hope someone can help me resolve this issue. Thank you.

JoGrace Tshirt Co.
United States
About 1 hour using the app
April 9, 2021

I removed the app from my store and now all of the pages are blocked. I am missing business because my pages are all blocked and customer orders. I did remove the app as they asked and I'm still having issues. I haven't heard anything from them and it has been two days.

Natural Layers
United States
8 months using the app
Impress replied April 9, 2021

Hi I just wanted to follow up here and make sure you saw my email so we can figure out what’s going on, thanks!

May 20, 2020

Not good. Impossible to uninstall, makes your webshop lock so customers cant purchase without uninstalling the app which you have to program. Not a good app - stay away.

Jacobsen og Svart Coffee Roasters
Norway
13 minutes using the app
Impress replied May 20, 2020

Hi, I'm sorry you had a negative experience with MagicPass. Unfortunately once the app is uninstalled we lose the necessary permissions to undo our theme changes (which are required for password protection).

We built an automated tool to make this process pain-free. Please reinstall the app (you won't be billed), then click More Actions > Remove from Store. Then uninstall the app again, and that's it!

If you prefer, we also email you a set of detailed instructions when you uninstall. Just search for the subject:
"IMPORTANT: UNINSTALL MAGICPASS."

Thank you!

Edited October 5, 2019

App did not work on my store at all. Trued adding a password and adding tags neither option worked. Really wanted to like this app but did not.

Crown Jeweled Cosmetics
United States
14 minutes using the app
Impress replied October 7, 2019

Hi we sent you an email to get to the bottom of this! Thanks for the review.

September 27, 2019

I used this app to create a wholesale portal on my Shopify website. It allowed me to password protect my wholesale page and provided the signup form. Super easy.

http://www.paperandfog.com
United States
About 2 months using the app
September 25, 2019

Very easy to use combined with my shopify account. Great for store owners who want to offer wholesale to other business owners.

Our Golden Hour Boutique
United States
10 minutes using the app
September 24, 2019

I love how easy this platform is to use! I've tried others and they were not user friendly. I highly recommend this one!

Kacelynns Crochet Closet
United States
About 1 hour using the app
September 10, 2019

i love it. I use it for my wholesale section.
It helps me to manage who has a permission to enter that section.0
check out : www.GallasHairTools.com

Gallas Hair Tools
United States
About 23 hours using the app
August 28, 2019

Works pretty well, there is an issue that needs to be resolved. Products marked "wholesale" will still show up in the "collections/all " listing.

A.

StufFlap
Canada
10 days using the app
Impress replied October 14, 2019

Hi there, the "All" collection is built in to Shopify, but you can override it by creating a new, manual collection named "All", with only the products you want to display. I hope that helps!

August 28, 2019

Love the ease of this process, I was very pleased with the setup and application of this app. Thank you MagicPass

Wipe On Us
Canada
35 minutes using the app
July 28, 2019

I used this app to help me create a special page for my VIP members to get a first look at the sale. It was one of the only good priced apps. Very easy to use and fast to set up.

Chelsea The Collection
United States
About 1 hour using the app
July 22, 2019

I used MagicPass to protect my wholesale page with a password for business owners who shop with me. So easy to use and navigate!

Small Town Boutique
United States
1 day using the app
June 25, 2019

Loved it! It's working really well for a really great price. I'm a small business so I can't afford much, but this does the trick.

Hoffus Co.
United States
About 1 year using the app
Edited June 7, 2019

So far this app has helped me achieve what i was trying to do seamlessly. I an enjoying the features and it is pretty cool that they offer a trial subscription

Kasual Luxe
United States
14 minutes using the app
May 2, 2019

This app is an easy an affordable way to seperate my wholesale and retail business. Easy to set up and use. A++

Cannabidiol by Delemarre
United States
About 1 month using the app
May 1, 2019

Super easy setup and worked perfectly. I like that it locks pages and products associated to that page. It made it very simple to keep different products available to different customers. Thank you MagicPass!

A Kitten Kaboodle
United States
About 1 month using the app
Edited March 19, 2019

Its great,thankyou for this app crnt wait to rep the benefits for my business vip kids and family !!!

VIP kids and family
Australia
8 minutes using the app
March 17, 2019

So far works great. Great tool to use to separate special customers from VIP_ customers. Simply Magic.

M.A.G.O.S.
United States
3 months using the app
Edited March 1, 2019

I used this app to set up wholesale pricing in my Shopify store and it works like a dream! I love how I can choose between passwords or individual account access. It has made running that side of my business that much easier!

Mimsy-Rose
United States
1 day using the app
February 26, 2019

Way too basic to charge $5/mth. I would be happy to pay if I had the ability to edit the password page.

Finli
Canada
8 minutes using the app
Impress replied March 18, 2019

We do support most modifications to the password page. Just check the box "display message as HTML" then you can enter HTML (including CSS or JavaScript) directly into the message field. If you have any problem making major changes please reach out and we'll try to find a solution. Thanks!

February 10, 2019

It's simple to use, user friendly and exactly what i needed for my store! Thank you MagicPass! www.nailtechnetwork.co.uk

NailTechNetwork
United Kingdom
About 1 hour using the app
February 1, 2019

Exactly What I was looking for! I am able to make customer collections and passcode them. Great app.

FEATHER CREEK
United States
33 minutes using the app
January 26, 2019

So far it seems to work well, very simple and basic. I haven't used it much yet but for the simple purpose I need it for, I think it's good.

Happy Hemp Mall
United States
14 days using the app
December 29, 2018

its has lock up our site and not you have to remove all the code to fix what a load of ???????????????

Army 1157 Kits Ltd Veterans Owned Business
United Kingdom
33 minutes using the app
Impress replied March 18, 2019

We built an automated tool to make this a 1-click process, and sent you an email about it when you uninstalled. It takes about 15 seconds to fix.

Just re-install the app and click "More actions" > "Remove MagicPass from store". You won't be charged for re-installing. Hope that helps!

December 19, 2018

the fastest easiest app for shopify which allow us to protect pages such as wholesale tab or price list tabs.

Keep it up

Wassy Himalaya S.L / DeoBody
Spain
6 months using the app
November 18, 2018

The best option available for protecting specific pages with passwords or profile tags. Straightforward, secure and awesome support!

Get Inspired Shop by Get Inspired Magazine
Netherlands
26 days using the app
November 9, 2018

Our store uses Magic Pass to lock content from customers that are not members of our Exclusive Membership Club. It's great for low volume businesses, but most likely won't work for us when we bring in large groups of customers.

Tixpire
United States
1 day using the app
Impress replied March 18, 2019

We recently added tag-based rules (e.g. grant access to customers tagged with "wholesale"), which we believe will scale much better to large groups of customers. We want to support sites of all sizes so please give it a shot and let us know what you think!

Edited November 6, 2018

I use this app to protect specific collections & VIP section. It works like a charm! The only downside is that to remove one password protected area, you have to delete all password protected areas and then put them back. All in all, I’m loving this app! I recommend it!

The House Of Iconic Love
United States
29 days using the app
Impress replied March 18, 2019

Thanks so much! Note, rather than use "More actions" > "Delete all passwords", you can click the password you would like to delete then scroll down and click "Delete this password." That way you don't need to re-create all your passwords, which I'm sure is a lot of work! Thanks again.

Edited October 25, 2018

MAGICPASS HAS REALLY HELPED MY STORE. I LOVE THE IDEA OF LOCKING CERTAIN CONTENT AND ONLY BEING ABLE TO BE VIEWABLE BY CERTAIN PEOPLE.

Anoncode8
United States
11 minutes using the app
Edited September 4, 2018

Support took a while but they solved my problem. Thanks!

Easywearonline
United States
4 days using the app
April 26, 2018

Great app. Simple to setup. It works so far

Best In Store
Australia
1 day using the app
April 21, 2018

Very awesome. I needed a way to offer my influencers certain products and discounts without compromising the rest of my site. I am very pleased with MagicPass.

Ladie Glam Online Boutique
United States
16 days using the app
April 3, 2018

We needed a way to lock down pages. Amazingly no other app can do this. We asked for the feature to be added and within a couple days it was done. Problem solved! Thank you MagicPass.

Dollar Supp Shop
United States
5 days using the app